Herzing College:
Herzing College, conveniently located in the Toronto Eaton Centre downtown Toronto has been providing students with marketable skills since 1968. The objective of our diploma is simple: to equip our graduates with marketable skills that they can utilize in obtaining financially and emotionally rewarding careers. All programs are instructor-led with Instructors who have industry experience in addition to their educational background. Every diploma program includes an Internship to gain work experience when they graduate.
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Network Systems Technology:
SEMESTER 1 A+, Linux, Microsoft
NT 136 A+ Certification Preparation and Computer Troubleshooting 120 hours
This course provides instruction in microcomputer software and hardware concepts and troubleshooting techniques. Topics include the function and purpose of hardware and software; system board components and memory management; working with floppy and hard drives; supporting input and output devices; multimedia technology; supporting Windows® 9x, XP, Windows® 2000/3, printers, and notebook computers; troubleshooting fundamentals, applying disaster recover techniques, and developing maintenance plans; and working with networks and the Internet. CompTIA’s A+ certification examination preparation is a component of this course.
Prerequisite: None (Note that this course or equivalent knowledge is a prerequisite to the rest of the program)
NT 291 - Linux Fundamentals and Administration 120 hours
Designed to provide the essential skills needed to be proficient both with the Linux command line and the graphical user interface, this course focuses on the fundamental concepts and tools which make Linux so powerful. The curriculum is designed to provide hands-on experience. Subjects focused on during this class include the Linux/Unix filesystem and how to manipulate it; the basic notions of pipes, redirection, regular expressions, and other tools for performing complex tasks; the management of processes and jobs; vi, the standard Unix editor; and the ability to construct shell scripts to automate routine or difficult operations.
The class concentrates on the popular Fedora and OpenSUSE distributions of the Linux operating system, and covers subjects ranging from initial installation of Linux to day-to-day administrative tasks such as management of user accounts and disk space, and even imparting the trouble-shooting skills future system administrators will need to cope with unexpe
cted behaviour. Other topics explored and implemented in the class include the setup and maintenance of many of the most popular network services available for Linux and Unix today, including servers for DNS, LDAP, Web (HTTP, HTTPS), FTP, SMB (Windows networking). Special attention is paid to the concepts needed to implement these services securely, and to the trouble-shooting skills which will be necessary for real-world administration of network services.
This course will help the student in writing the CompTIA Linux+ Certification exam, an industry recognized.
NT 280 Installing, Configuring & Administering Windows® XP Professional 80 hours
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. This is a preparation course for examination Exam 70–270 Installing, Configuring, and Administering Microsoft Windows® XP Professional.
SEMESTER 2 MCSA/MCSE
NT 176 Managing and Maintaining a Microsoft Windows Server 2003 Environment 100 hours
This course provides students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server™ 2003 environment. The course is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing printers; managing an organizational unit in a network based on Active Directory® directory service; and implementing Group Policy to manage users and computers. This course also provides students with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server™ 2003 family.
This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. This is a preparation course for examination 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment.
NT 201 Implementing, Managing and Maintaining Windows 2003 Network Infrastructure 100 hours
The goal of this course is to provide students with the skills and knowledge necessary to configure a Windows-based computer to operate in a Microsoft Windows Server™ 2003 networking infrastructure. This course also provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server™ 2003 network infrastructure. The course is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing, and maintaining Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS); securing Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates; implementing a network access infrastructure by configuring the connections for remote access clients; and managing and monitoring network access. This is a preparation course for examination 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
NT 211 Planning & Maintaining Windows Server 2003 Network Infrastructure 60 hours
The goal of course is to provide students with the knowledge and skills necessary to plan and maintain a Windows® Server 2003 network infrastructure. This is a preparation course for examination Exam 70-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
NT 250 Planning, Implementing & Maintaining Active Directory Infrastructure 80 hours
This course provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server™ 2003 Active Directory® service infrastructure. The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit structure and delegation of administration, Group Policy, and user, group, and computer account strategies. This is a preparation course for examination Exam 70-294 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure.
SEMESTER 3 MCSE, CCNA
NT 261 Designing Security for a Microsoft Windows Server 2003 Network 40 hours
This course provides you with the knowledge and skills to design a secure network infrastructure. Topics include assembling the design team, modeling threats, and analyzing security risks in order to meet business requirements for securing computers in a networked environment. The course encourages decision-making skills through an interactive tool that simulates real-life scenarios that the target audience may encounter. You are given the task of collecting the information and sorting through the details to resolve the given security requirement.
This is a preparation course for examination 70-298 Designing Security for a Microsoft Windows Server 2003 Network.
NT 214 Implementing and Managing Microsoft Exchange Server 2003 120 hours
The goal of this course is to teach students the knowledge and skills necessary to install, configure, and administer Microsoft Exchange 2003. This is a preparation course for examination 70-284 Implementing and Managing Microsoft Exchange Server 2003.
NT 215 Routers and Switches 80 hours
CISCO CCNA - Routers and Switches: The Interconnecting Cisco Network Devices (ICND) course presents the concepts, commands and practice required to configure Cisco switches and routers in multiprotocol internetworks. Through lectures, discussions, demonstrations, exercises, and laboratory projects, students are given information sufficient to identify and recommend the best Cisco solutions for small to medium-sized businesses. Students perform all basic configuration procedures to build a multi-router, multi-group internetwork that uses LAN and WAN interfaces for the most commonly used routing and routed protocols. ICND provides the installation, configuration, and troubleshooting information that technical support people require to install and configure Cisco products. This course will cover material to help students prepare for Routers and Switches (Internetworking Cisco Network Devices – ICND) Exam 640-801 CCNA
NT 301 Wireless Networking and Security 60 hours
In this course students will implement wireless LANs, their components, and different technologies necessary to complete implementation. Implement a wireless design by considering the range of coverage, antenna design, transmission rates, throughput, and number of users. Define security and vulnerabilities/threats in a wireless LAN and review wireless LAN security standards and technologies including Wi-Fi, 802.11x, Bluetooth, Infrared and Microwave.
WE 194 Internship 80 hours
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is four weeks, during which the student must satisfactorily complete a minimum of 80 hours of work experience. Prerequisite: All course
Business Administration:
Semester 1 – Microsoft Office Specialist Certification
AOP 130 Microsoft Word and Keyboarding 80 hours 4.00 credits
This course presents the practical application of the concepts and features of Microsoft® Word. Keyboarding and proper keyboarding techniques are taught. Topics include formatting text and documents, creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns, merging documents, file management techniques, creating forms and creating Web documents. Prerequisite: None.
PD 100 Career Development 20 hours 1.00 credits
This seminar provides the student with the knowledge and skills necessary for the development of the student’s career path. Prerequisite: None.
IS 160 Spreadsheets and Database Applications 80 hours 4.00 credits
This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs. A database application, Microsoft® Access, is introduced. This section provides the study of the principles and features of a database management system. Topics include creating and managing databases, data management and integrity, working with queries and forms. Prerequisite: Basic knowledge of computers and launching applications.
AOP 170 Microsoft PowerPoint and Presentation Skills 40 hours 2.00 credits
This course provides the study of the principles and features of a presentation graphics package, Microsoft® PowerPoint. Topics include creating and modifying presentations; applying formatting techniques; working with charts, objects, and graphics; managing templates; automating slide shows; sharing presentations with programs; working with interactive slide shows; and using the Web for presentations. Prerequisite: Basic knowledge of computers and launching applications.
AOP 190 Desktop Publishing with Microsoft Publisher 40 hours 2.00 credits
The concepts and principles of desktop publishing are presented using Microsoft® Publisher. Topics include page layout and design, fonts, graphics, digital photographs, and integrating objects from other packages. Prerequisite: Basic knowledge of computers and launching applications.
PD 200 Career Development 20 hours 1.00 credits
This seminar provides the student with additional job preparation skills including extensive resume preparation, presentation and interviewing techniques. Prerequisite: PD100.
BU 101 E-Business 60 hours 3.00 credits
This course introduces the concepts and principles of electronic commerce as it relates to business. Topics include the foundations of electronic commerce; retailing in e-commerce; Internet consumers and market research; advertising in e-commerce; e-commerce for service industries; business-to-business e-commerce; intranet and extranet structures and applications; electronic payment systems; e-commerce strategy and implementation; public policy regarding legal, privacy, and consumer protection issues; infrastructure requirements for e-commerce; and economic and global issues in e-commerce. Prerequisite: None.
Semester 2 – Accounting
AC 102 Bookkeeping and Investment Options 60 hours 3.00 credits
This introductory accounting course provides the practical application of the concepts and principles of the accounting cycle for service and merchandising businesses. Topics include an overview of accounting concepts and procedures, analyzing and recording transactions, issuing invoices and receipts, controlling and deducting expenses, personal finances, investment options, reconciling bank statements, bookkeeping basics, and understanding calculations with interest. Prerequisite: None.
AC 205 Accounting 80 hours 4.00 credits
This accounting course provides instruction in the concepts and principles of accounting for all businesses, including the analysis and creation of financial statements: Income Statement, Statement of Owner’s Equity, Balance Sheet, and Cash Flow Statement. Students will learn to use General Journals and Ledgers, as well as post expenses and track profits. Prerequisite: Prerequisite: AC 102.
AC 250 Computerized Accounting 40 hours 2.00 credits
This course is designed to provide practical application of accounting principles using an accounting package, including payroll functions. Topics include system basics and file setup; general ledger setup; invoicing and purchasing transactions; accounts payable and receivable; cash receipts and disbursements; job costing and reporting; payroll setup and processing; and working with budgets, business analysis, and business simulations. Prerequisites: AC 102.
AC 300 Managerial and Cost Accounting 40 hours 2.00 credits
This course focuses on managerial accounting concepts by determining costs of products and services for planning and controlling business operations. Topics include management accounting concepts, working with cost concepts, cost behavior, product costing, and costing systems, accounting for planning and control, capital budgeting and related business decisions. This course also includes a brief introduction to the principles and concepts of a cost accounting system. Prerequisite: AC 107.
EN 116 English and Grammar 80 hours 4.00 credits
Students will get an overview of grammatical skills and constructs. Topics include punctuation, capitalization, writing complete and proper sentences, and an introduction to essay writing. Prerequisite: none.
EN 117 Business Correspondence and Dictaphone 20 hours 1.00 credits
This course prepares students for creating and editing correspondence in the business world. Students will be introduced to the operation of a Dictaphone and its capabilities. Prerequisite: none.
EC 100 Economics 60 hours 3.00 credits
This course presents an overview of the macro and micro economic systems. Topics include the principles of economics; the elements of supply and demand; the concepts of money, spending, output, and income; national income analysis; inflation, unemployment, related stabilization factors; the impact of trade and the function of prices in markets and the relationship of economics to environmental issues. Prerequisite: none.
Semester 3 - Entrepreneurship
BU 324 Marketing and Sales 60 hours 3.00 credits
This course provides a practical and managerial approach to the principles and applications of marketing in organizations and in the marketplace. Topics include the marketing process and strategic planning; the global marketing environment; developing marketing opportunities and strategies; developing the marketing mix through product development, pricing strategies, distribution channels and promotion techniques and managing marketing through customer relationships, social responsibility and marketing ethics. Prerequisite: none.
BU 430 Project Management 60 hours 3.00 credits
This course provides instruction in the principles and concepts of project management. Topics include project management concepts; needs identification techniques; proposed solutions preparation; the project life cycle; the project manager responsibilities and skills; the effective project team; types of project organizations; project communications and documentation; project planning, scheduling, and control; resource considerations; and cost planning and performance evaluation. Prerequisite: none.
BU 460 Human Resources Management 60 hours 3.00 credits
This course focuses on the role of management in the staffing and development of human resources. Topics include planning, organizing, and staffing issues; how to develop and direct staff and controlling human resources in businesses. Prerequisite: BU430 Project Management.
BU 104 Business Principles and Management 60 hours 3.00 credits
This course describes the setup and operation of an independent business. Topics will include writing a business plan, obtaining financing, office management, advertising and interacting with prospective clients. This course introduces the environment of Canadian business with topics that serve as a foundation for further study of management practices. Topics include the environments that businesses operate in; the organizational structures of businesses; management functions in an enterprise; and the challenges of managing marketing, operations, information technology, finance and human resources. Prerequisite: BU460.
WE 194 Internship 80 hours 4.00 credits
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is three weeks, during which the student must satisfactorily complete a minimum of 80 hours of work experience. Prerequisite: All courses in the program.
Financial Services Representative:
1st Semester Schedule
CA201B Microsoft Word 40 hrs
The student will learn practical word processing techniques applicable to an office setting. The broad range of tools available for use in word processing documents will be studied from basic formatting to developing forms, creating tables and Web pages. Upon successful completion of this program the student will be prepared to take the MOUS certification examination.
CA204D Microsoft Excel 40 hrs
In this course the student will learn the skills to work with spreadsheets. Using Microsoft Excel, the student will create and modify worksheets and integrate data among worksheets in various workbooks. Developing formulas and customizing worksheets will be highlighted with the emphasis on producing business reports. Upon successful completion of this program the student will be prepared to take the MOUS certification examination.
GS104C Business Communications and Presentations 100 hrs
This course will help the student develop the skills necessary to function in writing in the modern business setting. There will be a review of grammar, sentence structure and punctuation as they apply to business communication. Formats for a variety of written business communications and effective verbal presentation techniques will be taught. Students will complete various exercises with the emphasis on improving basic skills in grammar, punctuation, and sentence structure, and apply them to writing of letters, memoranda, newsletters and reports. Students will complete a variety of public speaking exercises to enhance verbal and non-verbal communication skills. Microsoft PowerPoint is introduced as a presentation tool.
AC105A Accounting Concepts 80 hrs
This subject will provide the student with an understanding of the needs of major users of accounting information systems; management, owners, creditors, and the government. The student will be introduced to the basic vocabulary necessary to talk about business and accounting issues.
2nd Semester Schedule
AC106 Financial Statements 80 hrs
The objective of this course is to introduce students to the principles of decision-making and how these principles are applied to personal financial planning. Students will learn how to read and assess client statements. These concepts and methods are necessary in developing personal financial plans for clients. Topics include the principles of finance, goal setting, budgeting, planning for taxes, cash flow management, credit, investment planning, insurance, retirement and estate planning.
FS110 Anti-Money Laundering and Terrorist Financing (AML) 20 hrs
This learning activity, based on Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act, introduces you to key money-laundering and terrorist-financing concepts, such as how they can happen and how you and your organization can take the necessary measures to avoid conducting business with potential money launderers and terrorists. Content includes risks of financial exposure and reputation damage, legal reporting and record-keeping procedures, suspicious transactions and identifying “red flags,” knowing your customer (KYC) and penalties for non-compliance.
FS120 Privacy (Personal Information Protection) 20 hrs
This online learning activity, based on the Federal Personal Information Protection and Electronic Documents Act teaches you what you need to know to make sure your client’s information is protected, and, consequently, your organization avoids legal or reputation risk. You will learn how to comply with federal regulatory requirements. Topics includes protection measures for personal information, organizational accountability, purposes/limits for collecting personal information, consent, protection of personal information, client access, complaint resolution and audit procedures.
FS131 Financial Services: An Overview 60 hrs
This course covers five areas: Financial Services Sector, its features, functions and contributions; who offers financial services and the distinctions between them; who regulates financial institutions, how and why; Financial Sector infrastructure; and the business environment.
FS141 Financial Products and Services 80 hrs
In this course students will learn about the demand for money and financial services. Topics include and introduction to the financial industry sectors, personal banking products and services, business banking products and services. The second half of the course covers insurance, investing and investment services, retirement financing, wills and estate planning, and the role of the financial professional as a financial advisor.
FS151 Investment Funds in Canada I.F.C 140 hrs
This course will teach students to: guide clients in their selection of mutual funds and related investment products; confidently describe and discuss with clients the risk/return characteristics of the different mutual fund types; ensure product suitability, the principle underlying consumer protection regulation and provide superior client service with respect to mutual fund investments.
GS140B Relationship Selling Techniques 80 hrs
This course will provide the student with the fundamentals of what selling is all about by learning the role of the sales force and why people and organizations buy what they do. The student will develop verbal and non verbal communication skills, understand the importance of their and their competition’s products, time management and social and legal issues in selling. The selling process in retail, business, services and non-profit environments will be explored in depth.
FP103 Practice Management 60 hrs
Upon completion of this course the student will understand the rules and regulations that guide the daily tasks and operations of a Financial Services Representative and Investment Advisor. The running of a successful business requires both technical skills and investment knowledge to satisfy both your clients and yourself. Topics include: doing market research, managing your stable of clients and developing business strategies.
BU 324 Marketing and Sales 60 hrs
This course provides a practical and managerial approach to the principles and applications of marketing in organizations and in the marketplace. Topics include the marketing process and strategic planning; the global marketing environment; developing marketing opportunities and strategies; developing the marketing mix through product development, pricing strategies, distribution channels and promotion techniques and managing marketing through customer relationships, social responsibility and marketing ethics.
BU202 Business Ethics and Law 20 hrs
This course provides a study of the ethical issues that businesses encounter as well as an overview of the Canadian legal system and its effect on business and business organizations. Topics include ethics and business law, contracts and sales, consumer protection issues, agency and employment issues, the regulation of business organizations, analyzing risk-bearing devices and dealing with real property issues.
WE294 Internship 160 hrs
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is two months during which the student must satisfactorily complete a minimum of 160 hours of work experience.
Legal Assistant/Law Clerk:
Semester 1
LA 108 Word Processing Software 40 hours
This course will focus on the use of a computer in a legal office. It will include instruction in advanced word processing and dicta techniques. Topics include tables, templates, styles, importing and exporting data.
LA 102 Legal Office Procedures 40 hours
This course provides an introduction to the office practices and procedures of legal firms. Topics include the legal environment, ethics and the law, reception duties, the management of work and time, records management, document preparation, billing procedures, intermediate MS Outlook, and an introduction to legal research on the Internet.
LA 104 English and Proofreading 40 hours
This course provides instruction in written English and Proofreading. Topics include grammar, word usage, and proofreading.
LA 210 Legal Aid and Billing 20 hours
This course provides instruction on how to apply online computerized billing on behalf of lawyers and their law firms. Topics also include tariff fees, tier systems, and hourly rates that lawyers, law clerks, junior lawyers and students-at-law can bill under the Legal Aid program.
LA 131 Litigation 80 hours
This course provides practical instruction in litigation and the application of tort laws. Topics include the foundations of the legal system, civil procedures and compensation, negligence and unintentional torts, intentional torts, Legal Aid, and the preparation of documentation related to litigation.
LA 230 Spreadsheet Software 40 hours
This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs.
LA 241 Real Estate 80 hours
This course provides instruction in the laws governing real property and the purchase and sale of real property. Topics include the nature of real property, the purchase and sale of real property, mortgages, and the documentation and correspondence relating to the purchase and sale of real estate. Teraview software will be used extensively.
Semester 2
LA 208 Family Law 80 hours
This course provides instruction in family law and the application of the various laws. Topics include the components of marriage and divorce, property division and support, the relationship of children to family law, and the documentation and procedures related to family law.
LA 171 Presentation Software 40 hours
This course provides the study of the principles and features of a presentation graphics package, Microsoft® PowerPoint. Topics include creating and modifying presentations; applying formatting techniques; working with charts, objects, and graphics; managing templates; automating slide shows; sharing presentations with programs; working with interactive slide shows; and using the Web for presentations.
LA 161 Corporate Law 60 hours
This course provides instruction in corporate law, which governs the formation and operation of business organizations. Topics include the organizational structure of businesses, the responsibilities and liabilities of corporations, directors, and shareholders, and the administration of corporate law.
LA 200 Computerized Billing 40 hours
This is a computerized accounting package. Opening of a file, tracking of a file, docketing, and setting up of accounts will be discussed using PC Law.
LA 135 Wills and Estates 40 hours
This course provides instruction in the law governing wills and estates. Topics include the preparation of wills, the powers and duties of lawyers and executors, administration of wills, and beneficiary administration. The program WILLDRAFT will be used to create documentation.
LA 290 Legal Projects-Research 40 hours
Students will complete a variety of projects that are typical of a legal office. Word processing and dicta skills will be used extensively. Quicklaw and eCarswell Lawsource online sources are included.
WE 194 Internship 80 hours
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is four weeks, during which the student must satisfactorily complete a minimum of 80 hours of work experience. Prerequisite: All courses in the program.
Paralegal:
TPL 100 Legal System – 40 Hours
This course introduces the Paralegal to the judicial system and its structure. An in depth analyses of the system in action will be explored along with the nature of law, its role in society and its development. Other issues include but are not limited to include, the Canadian Charter of Rights and Freedoms, the common law and equity, and different sources of law.
TPL 105 Legal Research / Writing – 40 Hours
This course in an overview of the concepts of good legal research and the techniques involved in doing a search for statutory law, common law and case law affecting the way we interpret the law today. Techniques that will be explored include online searches in Quicklaw and eCarswell Lawsource and include trips to the law library.
TPL 120 Understanding Statutes and By-Laws – 40 Hours
Students will be guided through the concepts of an act of parliament, how it begins, how it is prepared, and how a law comes into force. Analysis of statutes and bylaws will be explored. Sections, subsections, paragraphs, parts and divisions and how it must be read as a whole are discussed.
TPL 125 Advocacy – 80 Hours
Students will be involved in presenting persuasive legal arguments. The identification of the legal issue at hand is discussed as well as how to research, identify and locate meaningful legislation. Being able to communicate in both oral and written formats is stressed. Advocacy skills including witness preparation, opening statements, cross-examination techniques and final arguments are reviewed. Students complete the course with participation in a mock trial.
TPL 145 Torts and Contracts – 80 Hours
Students are introduced to the concepts of civil liability resulting from breach of duties arising at common law as distinguished from contractual or criminal liability. Students learn how to identify the three elements necessary to prove tort liability: duty of care, breach of duty and resulting injury. Further, students are given an overview of the common law of contracts, the concepts of offer and acceptance, consideration, conditions, material breach and damages. Students learn how to prepare a simple contract, and how to avoid issues of capacity, undue influence and conflict of interest.
TPL 130 Evidence and the Litigation Process – 40 Hours
The Law of Evidence is a multifaceted and quickly changing area of law. The intent of this course is to engage the student’s thought processes and provide a firm base in this important area of law. Students will be familiar with the rules governing the admissibility of evidence; understand the functions of the law and competing interests; and understand the role of the Canadian Charter of Rights and Freedoms.
TPL 135 Consumer Protection Law / Sale of Goods – 40 Hours
Consumer protection legislation and the nature of a contract of sale for the sale of goods are explored here. Lecture topics include, but are not limited to, contractual duties of sellers and buyers, historical development of consumer protection, remedies of buyers and sellers and consumer protection related to business practices.
TPL 140 Small Claims Court – 40 Hours
The majority of all civil actions in Ontario are heard in the Small Claims Court. Representation in this court often accounts for a major portion of a paralegal’s work load. Students learn how to represent a client in the collection of an unpaid account, or in commencing a tort action. Students learn to represent a plaintiff from the beginning to end of an action. This course also provides a study of the rights of creditors and debtors, as well as the procedures available for the recovery of debt on behalf of clients.
TPL 150 Employment Law – 40 Hours
This course is an overview of issues relating to the employment relationship. Topics include duties of employers and employees, dismissal and wrongful dismissal, employer liability and termination of the contract of employment. Labour laws are also canvassed. The role of the Ontario Ministry of Labour will also be examined.
TPL 160 Administrative Law – 40 Hours
Student will study general principles unique to administrative law, including the relationship of administrative tribunals to government, the courts, and laws of evidence, natural justice and judicial review. Statutes and Rules of Procedure for various leading Tribunals are reviewed. Students will demonstrate an understanding of relevant primary legislation (e.g., Judicial Review Procedure Act, Statutory Powers Procedures Act, Human Rights Legislation, etc.) Appeals, judicial review and standards of review will also be explored.
TPL 165 Residential Landlord and Tenant Law – 40 Hours
Students study the Ontario Residential Tenancies Act and the application of the law to various common landlord and tenant conflicts. Process service, form filling and filing, time limitations and tribunal etiquette are key features of this course. Students do an in-depth study of the procedures for evicting a tenant for non-payment of rent and other violations.
TPL 185 ADR – Alternative Dispute Resolution – 40 Hours
Students will be guided through the concepts of alternative dispute resolution and will be able to compare and contrast this with the adversarial system in matters of civil disputes. Resolving conflicts through negotiation, collaboration with lawyers, mediated solutions and arbitration are discussed.
TPL 175 Criminal / Summary Conviction Procedure – 80 Hours
Upon studying this course, the future paralegal will demonstrate the elements necessary to understand different types of crime and relevant legislation (e.g. Criminal Code). The role of the police, the crown, and the defendant in criminal proceedings will be discussed. Other issues that will be examined in detail include, but are not limited to: summary conviction proceedings and available defences; disclosure obligations; diversion options; understanding plea bargains; criminal summary conviction trial procedure; and an understanding of sentencing and appeals.
TPL 170 Provincial Offences / Motor Vehicle Offences – 40 Hours
Students are introduced to the rules and practical aspects of defending clients charged under the Highway Traffic Act (HTA). Graduates learn how to prepare for hearings and to present cases on behalf of clients. A Field Trip to the court familiarizes students with this critical venue. In conjunction with the HTA, students will understand the various provisions of the Provincial Offences Act. Proceedings by way of Certificate of Offence, Summons, and parking infractions are included in the lecture periods. Trials, sentencing, charter motions, and appeals will also be discussed in detail.
TPL 110 Ethics & Professional Responsibility – 40 Hours
This course is a discussion of ethics and associated ethical problems from the viewpoint of the practicing paralegal. A focus on business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the legal field.
TPL 180 Tribunal Practice and Procedure – 40 Hours
This course will discuss the general practices and procedures before administrative
tribunals. Students will be able to identify and interpret enabling legislation of particular tribunals. Students will have a thorough understanding of the tribunal hearing process, the sequence of proceedings in a tribunal hearing, and will understand the nature of evidence introduced at a tribunal hearing. The different boards, commissions and tribunals such as Social Benefits Tribunal, Financial Services Commission of Ontario, Assessment Review Board, and Ontario Municipal Board will be discussed.
TPL 190 Legal Computer Applications – 40 Hours
This course will focus on the use of a computer in a legal office. It will include instruction in advanced word processing and dicta techniques, the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel, and the study of the principles and features of a presentation graphics package in Microsoft® PowerPoint.
TPL 195 Legal Accounting – 40 Hours
The students will study and practice with a computerized billing program and other applications commonly used in law offices. PCLAW is highlighted in this course. Students will learn the opening of a file, tracking of a file, docketing and setting up of accounts.
TPL 155 Immigration – 40 Hours
This module is designed for the paralegal who wishes to work under the supervision of a CSIC member or an immigration lawyer. After studying this module, which involves a thorough analysis of immigration procedures, policies, regulations, the Immigration and Refugee Protection Act and the various forms involved, paralegals will have a basic understanding of immigration law.
TPL 205 Practice Management / Operating a small Business – 40 Hours
This course is an overview of issues relating to the setup and operation of an Independent Paralegal Business. Topics include the writing of a Business Plan, obtaining financing, office management and advertising. Client relations such interviewing skills are also discussed. Leasehold options, including locating with a law office, are also examined.
WE 295 Internship – 120 Hours
The internship component of the program is the practical application of a student's knowledge and skills in an industry environment. The internship requires attendance working in the industry setting. The duration of the internship is 120 hours, during which the student must satisfactorily complete a minimum amount of work experience. Prerequisite: All courses.
Community Services Worker:
Semester Schedule
EN115 Business Communications and Report Writing 80 hours 4.00 credits
In this course students will learn a practical approach to writing and editing letters, memos, and reports. Students will see sample letters that are both models of good writing and examples of areas for improvement. Resumes and oral presentation skills are also covered.
CS105 Introduction to Addictions 60 hours 3.00 credits
In this course students will look at addictions in today’s world. Drugs and there use present a social paradox, combining the potential for good and for bad. As a society and as individuals we can be the beneficiaries of drugs or their victims. Students will look at various drugs and there affects on individuals and society.
CS110 Professional Skills for the Service Worker 40 hours 2.00 credits
In this course students will learn the skills necessary for dealing with clients and co-workers. Students will learn a variety of tips and techniques which they will develop through role play in the classroom. Customer service skills and interpersonal skills will be developed which will aid the student in the workplace environment.
CS115 The Canadian Family Dynamic 60 hours 3.00 credits
In this course students will focus on themes of cultural diversity in contemporary Canadian society within a world perspective. Students will understand the dynamic structure and definition of the institution of the family and family issues. Students will be given the tools for an ongoing process of observation, understanding and analysis of marital and family relationships and organizations.
CS120 Introduction to Psychology 80 hours 4.00 credits
This course will introduce students to the World of Psychology. Students will be presented topics such as Biology and Behaviour, Learning, Memory, Development, Personality Theory and Assessment, Psychological Disorders, Therapies and Social Psychology.
CS200 Life-Span Psychology and Development 80 hours 4.00 credits
In this section students will study human development from infancy, childhood, adolescence, early, middle and late adulthood; and the end of life. Students will look at development from a Canadian perspective and the distinctiveness that being Canadian has on our development.
CS125 Populations at Risk 60 hours 3.00 credits
In this course students will learn about High Risk Populations in Canadian society. They will look at programs for these specific target groups in a counselling context
CS130 Counselling 60 hours 3.00 credits
In this course students will look at interviewing strategies in counseling from a Canadian perspective. Students will be introduced to basic concepts and models to help learners understand the theory and reasoning behind the use of interviewing counseling skills. Students will see realistic examples that illustrate concepts in action. Students will also participate in challenging exercises that promote skill development, conceptual understanding and self awareness. Also covered is the Canadian Counselling Association and the Canadian Association of Social workers code of ethics as well as counselling within a culturally diverse setting.
CS135 Effective Team work and Group Process 60 hours 3.00 credits
In this course students will look at the skills that are needed to work effectively in teams. They will discuss different types of teams and the roles of team members. Students will also look at group problem solving and decision making. The role of a nurturing positive person and mentor/coach will also be topics of conversation.
CS140 An Overview of Social Work in Canada 60 hours 3.00 credits
In this course students will be introduced to Social Work Practice from a Canadian perspective. Students will cover topics that include: Theoretical and conceptual cases of Canadian Social Work Practice; Socio-Political factors influencing Canadian Social Work Practice, practice methods, Service delivery and practice issues.
CS145 Introduction to Sociology 80 hours 4.00 credits
In this course students will be introduced to sociology. Students will understand how our society and the groups to which we belong influence us. Students will learn how groups locally or in some far off part of the world allows us to gain insights into our own selves.
CS150 Interviewing Techniques 40 hours 2.00 credits
This course will teach students how to develop knowledge skills and attitudes for effective interviewing and counselling. Students will be introduced to basic concepts and models to help learners understand the theory and reasoning behind the use of skills. Students will be provided a range of realistic examples that illustrate concepts in action.
CS156 Introduction to Mental Health 80 hours 4.00 credits
In this course students will look at Psychological disorders and therapies. Topics will include: What is abnormal?, anxiety disorders, somatoform and dissociative disorders, schizophrenia and mood disorders. Therapies such as insight therapies, behaviour therapy, cognitive therapies and biological therapies will be learned. Under the heading Social Psychology students will learn about social perception, attraction, conformity, obedience, and compliance as well as group influence.
CS165 Researching Your Local Community 20 hours 1.00 credits
In this course students will research and understand the profile of the local community. Students will look at local history, geography, transportation, population characteristics, and employment, housing, education, and health and welfare resources.
CERTIFICATE COURSES
MS 100 First Aid and CPR___________________________20 hours 1.00 credit
This course is designed to bring students to the St. John's Ambulance Standard Level First Aid and Level A CPR.
Non-Violent Crisis Intervention Certificate
(mandatory to work in hostels)
WE 294 Internship 160 hours 8.00 credits
The internship component of the program is the practical application of a student’s knowledge and skills in a work environment. The setting shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the field. The duration of the internship is eight weeks, during which the student must satisfactorily complete a minimum of 160 hours of work experience. Prerequisite: All courses in the program.
Pharmacy Assistant:
TIS 102 Computers and Application Software
This course provides an introduction to the Microsoft® Windows® operating system, Internet Explorer browser, and Outlook information manager, as well as word processing, presentation, spreadsheets and database applications.
80 clock hours.
TPH 203 Communication Skills
The course is designed to develop speaking and written skills. The focus is on guided participation to allow the student to develop self-confidence in a variety of situations. Topics include how to develop listening skills; the meaning of body language; speech preparation and presentation and using various speech styles. 40 clock hours.
TPH 204 Pharmacy Law and Ethics
Pharmacies require employees who are versed in current and relevant provincial and federal issues regarding pharmaceutical products. This course therefore offers the student the opportunity to learn about the various drug regulations and the resulting effects on pharmacy procedures. The student will be prepared to enter the health field with a basic understanding of pharmaceutical legislation and the ethical concerns that pharmacy employees are facing in the current health system. 40 clock hours.
TPH 100 Pharmacy Practice
The distinct duties and responsibilities of pharmacists and pharmacy assistants are detailed. Topics include the different types of pharmacies; work environments; drug regulation and control, and legal and ethical issues. The specific role of the pharmacy assistant in the daily operation of the pharmacy is fully explained. This course also discusses Parapharmaceuticals, Home diagnostics and Medical devices. The topics covered in this section include an introduction to natural medicinal products, herbal contraindications and drug interactions, prescription for herbal products, overview of information resources for herbal medicinal and dietary supplements, use of blood pressure and blood and urine sugar monitoring equipment, walking aids, etc. 60 clock hours.
TPH 103 Pharmacology
This comprehensive pharmacology course guides students through the general concepts of pharmacology and defines drug classifications as related to their action on various body systems. The therapeutic classifications as defined in the Ontario Drug Benefit Formulary are also explained. The course also discusses various common disease states and their effective treatment, relating the classification of drugs to this treatment. The student is exposed to both generic and brand names of most drugs. 100 clock hours.
TMS 100 First Aid and CPR
This course is designed bring students to the St. John’s Ambulance Standard Level First Aid and Level A CPR.
TPH 102 Drug Preparation and Dosage
This course focuses on the hands on side of measuring techniques; weighing, reducing, calculating dosages, compounds, IV rates, and administrations; as well as preparing and measuring infusions and solutions; metric conversions; using fractions, proportions, ratios and percentages. Students blend ingredients for ointments, creams, powders, suppositories and capsules. 80 clock hours.
TPH 120 Hospital Pharmacy
The role of the pharmacy assistant as one part of the hospital health care team is explained. The duties and responsibilities of pharmacy assistant in a hospital environment are detailed. Topics include daily patient drug profiles; unit dose; aseptic techniques; the medication order form and the medication administration record (MAR); hospital inventory control; centralized and decentralized pharmacy systems and regulating agencies. This course also provides an introduction to pharmaceutical microbiology and human diseases. The content includes a description of the classification and naming of microorganisms, discussion of normal flora and types of pathogens, infectious diseases, types of infection, course of an infectious disease and the spread and control of infection. 100 clock hours.
TIS 114 Pharmacy Software
This course provides instruction and hands on training with Nexxsys; Propharm’s computerized pharmaceutical dispensary system. Topics include: workbench organization and views; Rx Detail and batch processing; automatic scheduling of tasks; patient record customization; inventory monitoring; security; label generation and customization; supplier and doctor information and purchase order customization. 80 clock hours.
TMA 220 Pharmaceutical Mathematics
This course presents the principles of calculating medication dosages using the formula method D/H x Q=X. The math coverage includes a review covering fraction and decimals, ratio and percent, simple equations, and ratio and proportion. Multiple problems are included to allow students to practice their skills and reinforce learning. The course also stresses the prevention of medication errors and details the implications of any error and how to prevent it. 80 clock hours.
TSC 252 Human Anatomy and Physiology
This course provides instruction in the organization and structure of the body components (anatomy) and their functions (physiology). Topics include chemistry as related to the body; the structure of cells, tissues, and membranes; and the skeletal, muscular, nervous, endocrine, vascular, lymphatic, immune and respiratory systems. 80 clock hours
TMS 107 Medical Terminology
This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems. Topics include medical terminology; the structure of the human body; and the skeletal, muscular, cardiovascular, lymphatic, immune, respiratory, digestive, urinary, nervous, integumentary, endocrine and reproductive systems.
80 clock hours.
TWE 301 Practical Placement
The practical placement component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The practical placement requires full-time day attendance working in the industry setting. The duration of the internship is two-months during which the student must satisfactorily complete a minimum of 260 hours of work experience. 260 clock hours.
Medical Office Administrator:
AOP 131 Microsoft Word and Keyboarding
This course presents the practical application of the concepts and features of Microsoft® Word. Keyboarding and proper keyboarding techniques are taught. Topics include formatting text and documents, creating and formatting tables, working with graphics, integrating information with other programs, managing styles and templates, working with columns, merging documents, file management techniques, creating forms and creating Web documents. 3.00 credit hours, 60 clock hours.
AOP 231 Microsoft Excel
This course presents the practical application of the concepts and features of a spreadsheet package using Microsoft® Excel. Topics include using and managing worksheets and workbooks; applying formatting and style features; working with data, formulas, and functions; managing charts and graphics; working with outlines, views, and reports; automating tasks with the macro feature; using auditing tools, collaborative tools, and hyperlinks; and integrating with other programs. 2.00 credit hours, 40 clock hours.
AOP 170 Microsoft PowerPoint and Presentation Skills
This course provides the study of the principles and features of a presentation graphics package, Microsoft® PowerPoint. Topics include creating and modifying presentations; applying formatting techniques; working with charts, objects, and graphics; managing templates; automating slide shows; sharing presentations with programs; working with interactive slide shows; and using the Web for presentations. 2.00 credits 40 hours
AOP 191 Microsoft Publisher
The concepts and principles of desktop publishing are presented using Microsoft® Publisher. Topics include page layout and design, fonts, graphics, digital photographs, and integrating objects from other packages. 1.00 credit hours, 20 clock hours.
HC 110 Psychology
This seminar provides the student with an introduction to Psychology and Abnormal Psychology. Students will learn to deal with and communicate with patients suffering from emotional disorders, as well as aid in assessing patients. 2.0 credit hours, 40 clock hours.
HC 115 Human Anatomy and Physiology
This course provides instruction in the organization and structure of the body components (anatomy) and their functions (physiology). Topics include an overview of all of the systems of the body: skeletal, digestive, muscular, lymphatic, nervous, endocrine, cardiovascular, urinary, reproductive. 3.0 credit hours, 60 clock hours.
MS 100 First Aid and CPR
This course is designed to bring students to the St. John's Ambulance Standard Level First Aid and Level A CPR. 1.0 credit hours, 20 clock hours.
HC 100 Medical Terminology
This course introduces the foundations of the language of medicine and develops medical vocabulary through the study of the structures, functions, diagnostic procedures, pathology, and treatment procedures of the body systems. 3.0 credit hours, 60 clock hours.
HC 106 Office Procedures
This course provides an introduction to health care offices practices and procedures. Topics include reception and booking appointments; patient records management; telephone and mail procedures; health insurance plans; financial records and inventory control; procedures manuals; and health associations. 3.0 credit hours, 60 clock hours.
HC 226 Clinical Documents
This course provides training in the preparation of clinical documents, including patient charts, records, histories and reports. Students will learn to complete requisition forms to order tests and blood work, as well as read the results from the laboratory and diagnostic reports. 3.0 credit hours, 60 clock hours.
HC 251 Transcription, Grammar, Spelling
This course provides instruction in written English and Proofreading. Topics include grammar, word usage, and proofreading. Students will be introduced to the operation of a Dictaphone and its capabilities. 4.0 credit hours, 80 clock hours.
HC 235 Clinical Software
This course introduces the application of clinical software for medical and clinical settings, specifically ABEL MED software. Topics include system requirements and installation procedures; company and user setup; managing scheduling, files, and billing; creating reports and using utilities. 1.0 credit hours, 20 clock hours.
IS 108 Scheduling
This course presents the practical application of the concepts and features of a scheduling package (using Microsoft® Outlook and ABEL MED). Topics include using the calendar; entering one-time and recurring appointments; using the Date Navigator; moving and editing appointments; and integrating with other programs. 2.0 credit hours, 40 clock hours.
HC 192 Ethics
This course is a discussion of ethics and associated ethical problems. A focus on business ethics and the legal dilemmas encountered will prepare the students for the situations they might encounter in the field. The governing bodies in medicine will be discussed as well as auditing and record keeping issues. 1.0 credit hours, 20 clock hours.
HC 103 Basic Office Accounting
This introduction to office accounting provides the practical application of the concepts of accounting. Topics include an overview of procedures; analyzing and recording transactions; using worksheets, and adjusting entries; working with cash and payroll concepts and procedures. 1.0 credit hours, 20 clock hours.
PD 200 Career Development Seminar
This seminar provides an opportunity for the student to apply the techniques and processes for developing a career path and to learn lifetime career management tools and skills. Topics include career planning, job searching, developing career search documents, refining interview skills and preparing for a new position. 2.0 credit hours, 40 clock hours.
WE 492 Internship
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly related to the student’s program of study. The internship requires full-time day attendance working in the industry setting. The duration of the internship is six weeks, during which the student must satisfactorily complete a minimum of 120 hours of work experience. 3.0 credit hours, 120 clock hours. Prerequisite: All courses in the program.
Computer Graphic Design:
Semester 1 - Introduction
DM 103 Computers and Application Software: Macintosh 40 hours
This course is an introduction to the Macintosh operating systems and application software packages, including word processing; spreadsheets and presentation graphics; as well as the Internet.
DM 205 Adobe Flash Fundamentals 140 hours
In this beginning course students will learn to create and modify simple and complex graphics on single and multiple layers. Saving and reusing graphic elements as well as non-Flash graphics are explored. Frame animation, motion, shape tweening and actionscript are also covered. Additional topics include interactivity with frame actions/objects and the addition of sound and video.
DM 206 Web Design with Dreamweaver 140 hours
This course provides the opportunity to develop knowledge and skill in planning and developing well designed and effective client-side Web pages that meet an organization’s business objectives and address appropriate audience requirements. Adobe Dreamweaver software will be the main tools used for teaching. Topics include basic design strategies; planning and designing Web pages; developing test plans and procedures; launch and promotion strategies; maintenance, assessment, and continuous improvement procedures and an overview of client-side Web site types. Projects developed during this portion will also be added to the student’s online portfolio.
Semester 2
DM 100 Graphic Design and Layout (Quark XPress) 80 hours
This course provides the opportunity to develop knowledge and skill in the graphic design and layout principles. Topics include choosing the right shape to work on, correct line proportion, colour theory, selecting typefaces for headings and text. Projects will include designing stationary, business cards, colour brochures, advertising inserts for direct mail and point of sale packages.
DM 200 Graphic Design and Layout II (InDesign CS3) 80 hours
Type, illustration and photography are combined in this subject to solve design communication problems. The student draws on all the tools available to assist in solving the industry-based problems presented. ¬Prerequisite: DM 100.
DM 230 Vector Graphics (Illustrator CS3) 80 hours
This course provides the opportunity to develop knowledge and skill in the production and manipulation of vector graphics. Topics include drawing, stroke and fill, shape tools, freeform drawing, manipulating objects, appearance, drawing aids, importation and conversion of bitmaps to vectors.
Semester 3
DM 218 Photoshop Image Design And Editing 80 hours
This course provides the opportunity to develop knowledge and skill in graphics using Photoshop. Photoshop topics include working with file size and format; using Web-safe color palettes and managing color; image masking and image compression; Graphics Interface File (GIF) and Joint Photographic Experts Group (JPEG) file formats; using tools to alter photographs; and applying filters and effects.
DM 210 Digital Typography 80 hours
This course provides the opportunity to develop knowledge and skill in the art of typography. Topics include the evolution of typography, type basics, and categories of type, elements of type, controlling type within documents, designing with type, type and the Internet and the mechanics of type. Great opportunity to review layout programs.
DM 300 Technical Production For Print Media 80 hours
This course covers the information students need to prepare designs for print. Students will be able to properly set up files, understand print terminology, work effectively with printers and familiarize themselves with the print production process as well as the technology involved.
DM 330 Design Production II 80 hours
This subject deals with graphic design and production processes and their influence on design problem solving. Areas of study include the process, presentations, colour, impositions, paper, film and printing suppliers.
DM 380 Portfolio and Project Management 80 hours
This course provides an overview of the knowledge, techniques, and tools required in order to participate productively in the development of computer graphic designs. Topics include basic project management and project planning concepts; identifying project tasks, creating project schedules, assigning resources and tracking progress and communicating project information. Students will also finalize and present their portfolios.
WE 194 Internship 80 hours
The internship component of the program is the practical application of a student’s knowledge and skills in an industry environment. The industry shall be directly rela
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