Hotel & Youth Hostel Reservation FAQs
More than just unrivaled location and facilities, Yellow has its own spirit that is made by everyone who stays or works here. Our staff are renowned for going out of their way to make the Yellow experience one that thousands of people each year remember as being a highlight of their travels.
The Yellow has been established over ten years ago. We take the experience of these years and turn it into knowledge of how to best cater to the wants and needs of today's traveler.
Some of our other great hostel features include:
All our PRIVATE ROOMS are located in our ANNEX building, just a few foot steps away and are equipped with:
- FREE internet access and WI-FI
- FREE iPad hire (30 min/ day)
- FREE Welcome drink
- Breakfast (a la carte) available from €3 on
- Food available all day
- All non-smoking bedrooms
- Air conditioning (only in our ensuite dorms and are on energy saving timers)
- Great walking tours
- Supermarket around the corner
- FREE city maps
- Safe paid car parking nearby
- Safe paid overnight luggage storage (long term)
- FREE hot showers 24 h.
- No lockout
- No curfew
- 24 HOUR CHECK-IN (you can check-in ANYTIME after 1.30pm, the reception is always open, so you don\'t need to tell us your estimated arrival time)
- private en-suite bathroom
- direct dial phone
- independent air-conditioning and heating
- a safety deposit box
- a hair dryer
- a mini bar
- satellite 'Sky' TV with loads of channels in original language
- wired Internet access
The Rome CITY TAX is NOT INCLUDED in the price of your bed and is payable directly in cash at the reception. The amount is 2 EURO PER PERSON PER NIGHT IN CASH.
CANCELLATION POLICIES - please see at the bottom of the page
We have a MAXIMUM AGE RESTRICTION OF 40 years. People 40 y.o. & over cannot stay with us (please contact our sister hotel, Hotel Romae). We reserve the right to cancel any bookings and charge the amount for the 1st night as a LATE CANCELLATION FEE if these restrictions have not been respected.
We have a MINIMUM AGE RESTRICTION OF 18 years. People 16 y.o. & under cannot stay with us. People 17 y.o. may stay with us, with someone 18 y.o. or over and if they also have written permission from a parent or a guardian authorizing one of 18 y.o or above to act as a guardian for the duration of time abroad, which must be handed in at the reception at check-in. We reserve the right to cancel any bookings and charge the amount for the 1st night as a LATE CANCELLATION FEE if these restrictions have not been respected.
Example of the permission letter: \' As the legal guardian of .... (your name), I .......... (parent\'s/legal guardian\'s name), authorize and give my permission to .............. (one of your 18y.o friend\'s name) to act as a guardian for the duration of time abroad. I authorize my daughter/son ............... (your name) to stay at The Yellow hostel in Rome, Italy.\' CHECK-IN:
After 1:30pm till late and check out is 10am but you can leave your luggage with us for the day, free of charge! Remember that you will not be able to check in unless the booking has been made under your name or if you are together with the person who has made the booking. If you need to check in earlier than the person who has made the booking please ask them to advise us via email well in advance.
This is ITALY so a valid ID (EU-countries) or a VALID PASSPORT is required at check-in - don\'t forget it!
SMALL/LARGE GROUP BOOKINGS:
If there are 10 or more of you who wish to book at The Yellow, the system will only accept up to 9 of you, so please contact us via email with your request. We reserve the right to cancel any bookings when the total number of guests exceeds 9 people, including separate bookings made by the same person.
We are unable to send or fax letters of any kind for visa document applications to embassies and/or consulates.
Please note that each person will need an obligatory 2 euro deposit for keys IN CASH, which is refundable on the return of the items.
The mixed 7 and 12 bed dorms (shared bathroom) have the bathroom across the corridor
Bookings of 2 or more guests we try our best to place everyone in the same room. But we CAN\'T always guarantee it.
We accept Visa and Mastercard, and there is a €5.00 surcharge for payment with a credit card. However, there will be no extra charge if your bill exceeds 50 euro.
If you would like to change or cancel your reservation you must send us a written request via email. CANCELLATIONS OR CHANGES ARE NOT ACCEPTED VIA TELEPHONE. In case you need to cancel your booking and to avoid being charged the first night of your stay, you must send us your cancellation notification in writing, before 1.30 pm (CET), the day before your arrival date i.e. prior to 1.30 pm at least 24 hours prior to your arrival date.
Only when you receive a reply with the confirmation of your cancellation or change, can you be sure that your request has been processed and what the final outcome is.