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Job Opening
Company:People Place and Partners
Job Title:Customer Service Position/s with Dutch
Job Location:Prague - Czech Republic
County or nearby cities:Brno
Job Category:
  • Customer Service
Employment Type:Full Time
Posted:2012-10-12
Job Description & How to Apply Below
Due to our clients business expansion we can offer the opportunity to join one of largest corporation in the Czech Republic.

A leader in its sector providing real career prospects with outstanding benefits.
The right chance for communicative, motivated and outgoing individuals to join a multicultural working environment with daily use of English and Dutch.

Responsibilities

• Following agreed procedures receives requests for assistance from users in a pleasant and professional manner
• By adherence to escalation procedures, promptly allocates unresolved calls as appropriate
• Working closely with other team members and supporting teams in resolving open issues
• Provide outstanding customer relations to your portfolio and develop strong relations
• Following agreed procedures responds to requests for assistance from users by providing information to enable users to solve their problems. Maintains accurate log entries of contact with resolution details and follow-up information
• Following agreed procedures, maintains and reports up to date and accurate inventory information on the organization's IT assets

Benefits

• Attractive remuneration package and motivating bonus scheme
• Extensive benefits package including five weeks holiday, social activities, lunch vouchers and more
• On-going professional training and development
• Professional growth opportunities with a global leader in its field
Position Requirements
Skills / Industry Qualifications Required:• Time Flexibility
• Good verbal and written communication skills in English
• Fluency in Dutch
• General IT background preferred
• Excellent customer relationship skills
• Commitment to teamwork and sensitivity to cultural differences are essential
• Strong analytical and problem-solving skills
Required Language Skills:
  • Dutch - Very good
  • English - Very good
Education Level Required:Bachelor
Contact Information
Contact Name:People Place and Partners
Contact Phone:+420222512737
Preferred method of contact:E-mail via Apply Online Box (below when logged in)
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