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Job Opening
Company:JobJasoos
Job Title:Technical Support Executive
Job Location:Pune - India
Job Category:
  • Customer Service
  • Support/Help Desk
Employment Type:Full Time
Posted:2012-11-19
Job Description & How to Apply Below
Work Responsibilities:

   Effective, proactive monitoring of systems.
   Logical diagnosis of system errors to establish appropriate escalation or resolution.
   Updating system support documentation and procedures.
   Management of callout process to progress issues with UK callout staff and local IT support staff.
   Provide first line resolution to basic administration level on certain systems.
   Able to take responsibility for guidance and some management of team members.
   Be an effective member of the team.
   Be adaptable to change.
   Be able to work under pressure.
   Have good interpersonal skills and be an effective communicator - both written and verbal.
Position Requirements
Skills / Industry Qualifications Required:A true passion and love for helping customers
   A work style that is extremely detail oriented
   Excellent verbal and oral communication
   Prior HR industry experience with existing relationships
Education Level Required:Bachelor
Experience Required to qualify for consideration:Less than 1 Year
Contact Information
Contact Name:JobJasoos
Preferred method of contact:E-mail via Apply Online Box (below when logged in)
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