| Objective and Resume Summary | |
| Multilingual qualified IT Technician with 2 years experience. Fully trained in Oracle. Ambitious to work in the Oracle field. Moved to London in November 2002 and started a career whilst studying full time. Have since progressed to the level of IT Technician and gained qualifications with Oracle. Fluent in English, Czech and Slovak. Intermediate in German, basic in Russian. I have taken my athletic training mantra and I applied it to my life. Prepared to push myself for success and determine to achieve it. Native Czech, EU/EEA Citizen eligible to work in the UK | |
| My Key Skills: | Oracle E-Business Suite (EBS) 11i Financials Oracle 11i Financials Certified Professional Consultant Oracle Database 10g Administrator Certified Associate Oracle Database 10g Administrator Certified Professional Oracle9i SQL CompTIA A+ Certified Professional IT Technician Accounting - Double-Entry Bookkeeping Manual Bookkeeping Level 1, Level 2 |
| Education History, Qualifications & other additional information | |
| Level of Education: | College |
| PROFESSIONAL QUALIFICATIONS 2011 Oracle E-Business Suite (EBS) 11i Financials Oracle 11i Financials Certified Professional Consultant Bickenhall College of Computing, Baker Street, London 2009-2010 Oracle Database 10g Administrator Certified Associate Oracle Database 10g Administrator Certified Professional Oracle9i SQL Bickenhall College of Computing, Baker Street, London 2009 CompTIA A+ Certified Professional IT Technician LSCE London School of Computer Education Liverpool Street, London EDUCATION 2003 Advanced English, Computing London Institute of English and Technology LITE 1995 Accounting - Double-Entry Bookkeeping Manual Bookkeeping Level 1, Level 2 J.A.Komensky Academy, Czech Republic 1986-1990 GCE A Levels Pedagogic – Psychological High School, Czech Republic | |
| Work History & Experience | |
| Years of Work Experience: | 1 to 2 Years |
| EMPLOYMENT HISTORY Oct-Dec 2011 UCL University College London Oracle 1st Line Support Logging and keeping records of customer queries,answering customer queries on the phone and by email,setting up new users,amending existing users,activating and end dating profiles,dealing with correspondence 2009 – 2011 All Purple Computer Services, Knebworth (Part-time internship) IT Support Technician Assistant (50%) 1st Line Help Desk Support for approximately 20 clients weekly, working to identify computer problems and advising on solution, logging and keeping records of customer queries, analysing call logs to spot common trends and underlying problems, updating self-help documents so customers can try to fix problems themselves, working with the IT manager to visit customers if the problem is more serious, testing and fixing faulty equipment. PA/Admin to Director (50%) Secretarial and administrative duties using Microsoft Word and Excel to produce correspondence and documents, records, spreadsheets and databases, devising and maintaining office systems, invoicing, ordering and maintaining stationery and equipment supplies sorting and distributing incoming post and organizing and sending outgoing post, filing documents and computer-based information, photocopying and printing various documents, 2009- 20011 Health Matters 24/7, Knebworth Non Surgical Cataract Treatment PA to Director Devising and maintaining office systems, including data management and filing, screening telephone calls, enquiries and requests, and handling them when appropriate, organizing and maintaining diaries and making appointments, dealing with incoming email, faxes and post, taking dictation and minutes, producing documents, briefing papers, reports and presentations, liaising with clients and suppliers, forwarding orders to companies and making shipping arrangements. 2003 VIP International London (Recruiters for Cruise Lines) PA to Manager General secretarial duties, organizing recruitment interviews, International client and branch liaison, preparing working contracts for clients and candidates, making travel arrangements. 2002 Moved to London Bar work, domestic help and nanny. 1999 - 2001 Czech Insurance Company, Czech Republic - Assistant Manager, Economics Department Customer insurance payments and claims, cash flow, running and checking various daily and monthly reports, correspondence, general administrative duties, archiving. 1997-1998 Credit Bank, Czech Republic Customer Service Advisor General customer enquiries, opening and closing current, business and savings accounts, processing payments for customers, postal orders, various counter services, preparing and writing documents and bank statements for posting 1995-1996 Eco Service, Czech Republic Accounting Assistant Keeping business financial records and performing basic and essential accounting tasks such as preparation of bills, supplier invoices and expense claims for accountant using a manual system. | |