| Objective and Resume Summary | |
| Career Objective Aspiring to become part of a successful team within a reputable organisation and to be able to make use of my knowledge and skills within a new environment whilst gaining a new experience and learning along the way. | |
| My Key Skills: | Retail Management Customer Service Human Resources Payroll English Business Administration Information Technology |
| Education History, Qualifications & other additional information | |
| Level of Education: | College |
| Qualifications School Certificate Cert IV 4 Retail Management TEFL/TESOL Certificate Senior First Aid Certificate Workcover Occupational Health and Safety Certificate Occupational Health and Safety Consultation Certificate Cert II 2 Information and Technology Cert II 2 Software Design and development Forklift Driving licence Australian Driving licence International Driving licence Current Studies Egyptian Collaqual Arabic (beginner) | |
| Work History & Experience | |
| Years of Work Experience: | 10 to 15 Years |
| Feb 2002- Feb 2012 RAPL Salamander Bay New South Wales, Australia Shop 65 Salamander Shopping Centre, Salamander Way, Salamander Bay (+61) 02-49820645 Store Manager Roles and responsibilities: Lead, Manage and Develop a team Coordinate implementation of customer service strategies Administer Human Resource policies Manage projects and operational plans Manage personal work priorities and professional development Control store security and risk management Provide a safe working environment Office Administration Store banking and cash handling Prepare weekly/monthly financial reports Analyse profit / loss reports and trading statements Execution of promotional activities Staff rostering and wage control Performance management Logistics and inventory control Marketing Preceda, PS-Retail, LS-lite, SAP store portal, sign IQ Operate forklift, manual pallet jack and electric jack Workplace inspections and auditing 2000- Feb 2002 Bilo Lithgow New South Wales, Australia Lithgow Valley Shopping Centre, Lithgow NSW 2790 Dept Supervisor Roles and Responsibilities: Customer Service Delegate duties to team members Cash handling Loss prevention Workplace Occupational Health and Safety Merchandising Nightfill and stock rotation 1998- 2000 McDonalds Lithgow New South Wales, Australia Great Western Highway, Lithgow, NSW, 2790 Customer Service Roles and Responsibilities: Customer Service Cash handling Food handling and preparation | |