| Objective and Resume Summary | |
| 5737 Waverly Ave. La Jolla, CA 92037 I am a motivated and aspiring individual whose objective is to increase company growth and development, maximize customer sales and satisfaction and establish an understanding of the company’s goals and expectations. I would also like to create a vital relationship between colleagues, motivate and inspire employees and incorporate a positive work environment. Key strengths include: · Great organizational skills · Excellent interpersonal skills · Total team player · Strong analytical skills · Exceptional customer service skills · Great work ethic Experience Piper American School (Taipei, Taiwan) English Teacher November 2010-June 2012 · Planned, prepared and delivered lessons to a range of classes and age groups. · Prepared and set tests, examination papers, and exercises. · Marked and provided appropriate feedback on oral and written work. · Devised, wrote, and produced new materials, including audio and visual resources. · Organized and got involved in social and cultural activities such as sports competitions, school parties, dinners and excursions. · Attended and contributed to training sessions. · Participated in marketing events for the language school. · Prepared information for inspection visits and other quality assurance exercises. · Freelance teaching on a one-to-one basis. · Basic administration, such as keeping student registers and attendance records. · Classroom management. Head Start Language School (Taipei, Taiwan) English Teacher November 2010-June 2012 · Advised students on career issues. · Organized and delivered classroom lectures to students. · Evaluated students' class work and assignments. · Prepared classroom and coursework materials, homework assignments, and handouts. · Recorded and maintained accurate student attendance records and grades. · Classroom management. · Developed English lesson plans in line with the National Curriculum. · Maintained discipline in the classroom. · Created a vibrant teaching atmosphere. Kianti’s Pizza and Pasta Bar (Santa Cruz, CA) Food Server June 2009-August 2010 · Greeted and welcomed customers upon arrival. · Provided food and beverage service to guests using good customer service skills. · Served food, coffee, water, and alcoholic beverages. · Created a positive dining experience through exceptional customer service. Bay Tree Bookstore (Santa Cruz, CA) Stock Clerk and Cashier September 2008- June 2009 · Compared merchandise invoices to items actually received to ensure that shipments are correct. · Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. · Received, opened, unpacked and issued sales floor merchandise. · Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. · Took inventory or examined merchandise to identify items to be reordered or replenished. · Computed and recorded totals of transactions. · Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. · Processed merchandise returns and exchanges. · Received payment by cash, check, credit cards, vouchers, or automatic debits. · Issued receipts, refunds, credits, or change due to customers. Sammy’s Woodfired Pizza (La Jolla, CA) Food Server February 2008-September-2008 · Took menu orders from customers and promptly served them. · Addressed any customer questions, concerns or complaints. · Served food and drinks and refilled beverages when needed. · Ensured customer satisfaction through exceptional service. · Calculated customers' food bills and collected payments. San Diego County Commission for the Bicentennial of the United States Constitution (La Jolla, CA) Personal Assistant March 2007-December 2007 · Managed business accounts and expenses. · Organized and scheduled meetings. · Coordinated daily activities. · Answered calls and handled inquiries. Washington Mutual (La Jolla, CA) Bank Teller June 2004-June 2006 · Accepted cash and checks for deposit and processed cash withdrawals. · Performed specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. · Provided services for customers such as ordering bankcards and checks. · Answered inquiries regarding checking and savings accounts and other bank related products. · Explained, advised on and promoted bank products and services to customers. My Pace Bistro (La Jolla, CA) Food Server October 2003-November 2004 · Addressed guests in a polite manner and provided information and advice about the restaurant. · Took orders and served guests food and beverages and checked on and attended to the needs of guests. · Assisted fellow servers by running their entrees. · Possessed a professional and neat appearance and communicated effectively with customers. Albertsons Grocery Store (Pacific Beach, CA) Courtesy Clerk March 2003-September 2003 · Helped unload grocery items onto check stands, bagged groceries, and provided carry out service. · Conducted price checks, took “return” products back to proper shelf locations, and helped maintain store shelves by cleaning and fronting products. · Gathered shopping carts from parking lots, swept and mop floors, assisted in the prompt clean up of spills and other general housekeeping duties. Languages: · Spanish Bachelor of Arts in Economics – University of California Santa Cruz References Upon Request | |
| My Key Skills: | Sales experience, marketing experience, customer service experience, networking experience, and analytical skills. |
| Education History, Qualifications & other additional information | |
| Level of Education: | Bachelor |
| Bachelor of Arts in Economics – University of California Santa Cruz I am a motivated and aspiring individual whose objective is to increase company growth and development, maximize customer sales and satisfaction and establish an understanding of the company’s goals and expectations. I would also like to create a vital relationship between colleagues, motivate and inspire employees and incorporate a positive work environment. Key strengths include: · Great organizational skills · Excellent interpersonal skills · Total team player · Strong analytical skills · Exceptional customer service skills · Great work ethic | |
| Work History & Experience | |
| Years of Work Experience: | 7 to 8 Years |
| Experience Piper American School (Taipei, Taiwan) English Teacher November 2010-June 2012 · Planned, prepared and delivered lessons to a range of classes and age groups. · Prepared and set tests, examination papers, and exercises. · Marked and provided appropriate feedback on oral and written work. · Devised, wrote, and produced new materials, including audio and visual resources. · Organized and got involved in social and cultural activities such as sports competitions, school parties, dinners and excursions. · Attended and contributed to training sessions. · Participated in marketing events for the language school. · Prepared information for inspection visits and other quality assurance exercises. · Freelance teaching on a one-to-one basis. · Basic administration, such as keeping student registers and attendance records. · Classroom management. Head Start Language School (Taipei, Taiwan) English Teacher November 2010-June 2012 · Advised students on career issues. · Organized and delivered classroom lectures to students. · Evaluated students' class work and assignments. · Prepared classroom and coursework materials, homework assignments, and handouts. · Recorded and maintained accurate student attendance records and grades. · Classroom management. · Developed English lesson plans in line with the National Curriculum. · Maintained discipline in the classroom. · Created a vibrant teaching atmosphere. Kianti’s Pizza and Pasta Bar (Santa Cruz, CA) Food Server June 2009-August 2010 · Greeted and welcomed customers upon arrival. · Provided food and beverage service to guests using good customer service skills. · Served food, coffee, water, and alcoholic beverages. · Created a positive dining experience through exceptional customer service. Bay Tree Bookstore (Santa Cruz, CA) Stock Clerk and Cashier September 2008- June 2009 · Compared merchandise invoices to items actually received to ensure that shipments are correct. · Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. · Received, opened, unpacked and issued sales floor merchandise. · Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise. · Took inventory or examined merchandise to identify items to be reordered or replenished. · Computed and recorded totals of transactions. · Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. · Processed merchandise returns and exchanges. · Received payment by cash, check, credit cards, vouchers, or automatic debits. · Issued receipts, refunds, credits, or change due to customers. Sammy’s Woodfired Pizza (La Jolla, CA) Food Server February 2008-September-2008 · Took menu orders from customers and promptly served them. · Addressed any customer questions, concerns or complaints. · Served food and drinks and refilled beverages when needed. · Ensured customer satisfaction through exceptional service. · Calculated customers' food bills and collected payments. San Diego County Commission for the Bicentennial of the United States Constitution (La Jolla, CA) Personal Assistant March 2007-December 2007 · Managed business accounts and expenses. · Organized and scheduled meetings. · Coordinated daily activities. · Answered calls and handled inquiries. Washington Mutual (La Jolla, CA) Bank Teller June 2004-June 2006 · Accepted cash and checks for deposit and processed cash withdrawals. · Performed specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. · Provided services for customers such as ordering bankcards and checks. · Answered inquiries regarding checking and savings accounts and other bank related products. · Explained, advised on and promoted bank products and services to customers. My Pace Bistro (La Jolla, CA) Food Server October 2003-November 2004 · Addressed guests in a polite manner and provided information and advice about the restaurant. · Took orders and served guests food and beverages and checked on and attended to the needs of guests. · Assisted fellow servers by running their entrees. · Possessed a professional and neat appearance and communicated effectively with customers. Albertsons Grocery Store (Pacific Beach, CA) Courtesy Clerk March 2003-September 2003 · Helped unload grocery items onto check stands, bagged groceries, and provided carry out service. · Conducted price checks, took “return” products back to proper shelf locations, and helped maintain store shelves by cleaning and fronting products. · Gathered shopping carts from parking lots, swept and mop floors, assisted in the prompt clean up of spills and other general housekeeping duties. | |
