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Job Opening
Company:Allied Worldwide Ltd
Job Title:Technical Support
Job Location:Seoul - South Korea
Job Category:
  • Information Technology
  • Support/Help Desk
Employment Type:Full Time
Salary:35000000 KRW Yearly
Posted:2012-08-09
Job Description & How to Apply Below
Technical Support Engineer

This is a unique role which requires Korean & English languages as well as solid technical support experience, where you will work with local customers to solve their technical issues both by telephone and in person.

You should be a Desktop Support Engineer with experience supporting Microsoft Windows 7, Outlook 2010 and Apple Mac OS. The role is to providing technical support for our clients based in Seoul, South Korea. You will be dealing with software and hardware issues from call logging through to incident resolution.

Key Responsibilities:
• Providing technical support and assistance in Korean and English on PCs, laptops, hardware and software for all users.
• Monitoring and assisting with upgrades and new application roll-outs where required
• Building new PCs and software for new employees
• Basic network trouble shooting skills
• Troubleshooting and supporting Microsoft Windows 7, MS office 2010, Apple Mac OS

Key Behavioural Skills Required:
• Good communication skills in English and Korean
• Flexible and able to deal with changing demands
• Able to work independently and as part of a team

Key Technical Skills Required:
• Solid desktop support experience on Windows and Apple Mac hardware and applications
• Active Directory
• Basic networking skills – TCP/IP
Position Requirements
Skills / Industry Qualifications Required:Windows, Microsoft, Office, Mac, laptop, desktop support, iPad, iPhone
Required Language Skills:
  • English - Very good
  • Korean - Very good
Education Level Required:Tech School
Experience Required to qualify for consideration:1 to 2 Years
Contact Information
Contact Name:Allied Worldwide Ltd
Preferred method of contact:E-mail via Apply Online Box (below when logged in)
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South Korea-only applications: Please note that this Company / Employer has indicated that only qualified candidates currently residing in South Korea are being considered here for this position.

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