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| Vector Marketing is the sole distributor of Cutco Cutlery®. Cutco`s commitment to quality and innovation was established nearly 6 decades ago, and has continued through today. That commitment is evident throughout each step of the manufacturing process, from the selection of steel to the final inspection of each piece before it leaves the factory. Cutco`s unique features and benefits make it "The World`s Finest Cutlery."
Made in Olean, New York since 1949, Cutco is proud to be an American-made product with more than 15 million Cutco owners in the United States. Cutco products are backed by a Forever Guarantee that protects the consumer`s investment forever.
The Cutco product line began with 10 basic pieces (the Homemaker Set) that have guided millions of cooks through years of recipes and culinary creations. Available with classic brown or pearl white handles, Cutco pieces are assembled into various sets, perfect for starter kitchens or experienced cooks. Cutco products can also be bought individually. Our sets make great gifts for any occasion.
Customers may enhance their Cutco collection with a complete line of accessories, including the popular ice cream scoop and pizza cutter. It`s easy to update older Cutco sets with new pieces, or customize a set to suit a household`s needs. Cutco also makes garden tools and sporting knives.
Both Vector Marketing Corporation and Cutco Cutlery Corporation are wholly owned subsidiaries of Cutco Corporation. Formally known as Alcas Corporation, the company was created as a joint venture between ALCOA and Case Cutlery, the factory in Olean, N.Y. Was completed in 1949 and the first set of CUTCO Cutlery was shipped to New Kensington, Pa. That same year. ALCOA purchased Case`s share of the company in 1972.
In 1982 several managers purchased the company from ALCOA in a management buy-out. The company remains privately held today, and is proud to be one of the largest employers in Cattaraugus County, NY.
Vector Marketing began as an independent distributor of CUTCO Cutlery in 1981. Soon, it outpaced other distributorships across the country, driving sales higher with exceptional training and leadership. Within several years, Vector Marketing eclipsed the smaller sales organizations and was named CUTCO`s sole distributor in 1985. The company`s successful programs were replicated throughout the organization, leading to sustained annual growth of over 20% for most of the 1980s and early 1990s.
Vector Marketing expanded into Canada in 1990 and today the company operates over 200 offices in North America.
Honesty, integrity and ethics in all aspects of business founded on respect for people
Creating opportunities for people to grow and share in the success of our business
Financial success of the field sales organization
Recognizing and rewarding people for dedication and high levels of achievement
Outstanding product performance, quality and reputation
First-class customer service exceeding customer expectations
Enduring corporate financial strength
Contributing to the improvement and well being of the communities in which we live and work
At Cutco, we stand behind out products with a FOREVER satisfaction guarantee. We want every Cutco customer to be a satisfied customer FOREVER. The guarantee has several important elements.
Forever Performance Guarantee
If at any time you are not completely satisfied with the performance of your Cutco product, we will correct the problem or replace the product.
Simply send the product with an explanatory note to the address below.
Forever Sharpness Guarantee
Cutco knives with the Double-D edge will remain sharp for many years, but after extended use they may need resharpening.
For resharpening of the Double-D or straight-edged knives, send them along with a return shipping and handling fee of $6.00 (1-3 items) or $9.00( 4 or more items) to the Cutco address below.
Forever replacement service agreement for misuse or abuse
Should you damage your Cutco through misuse or abuse, we will replace the item for one half of the current retail price.
Send the product with an explanatory note to the Cutco address below.
15 Day Unconditional Money Back Guarantee
If at any time within fifteen (15) days after receipt of your Cutco you are not satisfied with your purchase for any reason you may get a full refund of your purchase price by contacting Cutco Customer Service at the address below.
Due to the personalization, engraved or monogrammed products can not be returned under the Unconditional Money Back Guarantee. All other aspects of the Forever Guarantee do apply.
The Cutco FOREVER guarantee is intended solely for consumer/in-home use |
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Company: |
Vector Marketing |
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Address: |
173 Woolwich Street |
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City: |
Guelph |
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Postal Code: |
N1H 3V4 |
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State/Province/County: |
ON |
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Country: |
Canada |
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Phone: |
<< Confidential >> |
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Fax: |
<< Confidential >> |
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E-mail: |
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