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| Company: |
Powerskill Asia Pacific Sdn Bhd |
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| Job Title: |
Network Operations Engineer |
| Job Category: |
Information Technology |
| Job Location: |
Kuala Lumpur - Malaysia |
| Job Description: |
This candidate is required to be responsible for the following:
24 x 7 Monitoring
Fault Escalation and Closure ( resolution)
Work around solution to maintain uptime
Significant Event Reporting for major outages
Trending of Re- Occurring Faults
Permanent Fix to prevent re-occurrence
Reporting on Fault clearance ( SLA )
Co-relation of Faults to planned events
Weekly capacity review for unforeseen growth
Capacity alarms 24 x 7 ( Thresholds) for monitoring real time capacity issues :
Wan Link
Lan Link
CPU
Memory
Hard Disk / Volume
Co-relation of Capacity Surge to Faults or Security breach
Work Permit Process for planned events :
Prioritize existing active customers / services
Schedule maintenance windows
Understand duration and level of impact
Obtain clearance / approval from effected customers / teams
Access control to all In-Service ( Production ) elements:
Access application and approval process
Emergency access control for non Qtel staff ( Vendors )
Access Deletion for security control
Database Change Request (DCR) :
DCR execution for every change on Production Box
DCR approval loop ensures changes are acknowledged
DCR justification , co relates to version control in Config Management
Roll- Back procedure in place for failures
Requirements
Degree in IT / Computer Science
2 years working experience in IT related field.
To be able to work in shifts.
Should have own transport.
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| Skills Required: |
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| Language Requirements: |
English-Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
Jul 31 2007 |
| Education level required: |
Bachelor
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| Experience (in years): |
1 to 2 Years |
| Company: |
Powerskill Asia Pacific Sdn Bhd |
| Contact Name: |
Titi |
| Contact Phone: |
603-21632833 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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