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| Company: |
OWTEL (Ph) Inc. |
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| Job Title: |
Customer Service Agent |
| Employment Category: |
Customer Service |
| Job Location: |
Pasig - Philippines |
| Job Reference Number: |
HR002 |
| Job Description: |
•Responsible for daily operations of the hotline services.
•Prepare replies to service inquiries using standardized formats.
•Respond to customer complaints by using agreed customer service procedures to ensure a satisfactory resolution. |
Skills Required:: |
•Bachelor/College Degree in related field or equivalent.
•At least 1-year inbound customer service experience in a call center industry.
•Shows initiative, enthusiasm, confidence and has good comprehension.
•Computer Literate.
•Good telephone manner.
•Good verbal and written communication skills in English and Filipino.
•Willing to work in a shifting schedule. |
Language Requirements: |
English-Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
Sep 21 2007 |
| Education level required: |
Tech School
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| Experience in years: |
No experience |
| Company: |
OWTEL (Ph) Inc. |
| Contact Name: |
OWTEL (Ph) Inc. |
| Contact Phone: |
(+632)6882612 |
| Contact Fax: |
(+632)7061130 |
| Preferred Method of Contact: |
No Preference |
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