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| Company: |
Trusted Hands Services |
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| Job Title: |
Customer Service with Finnish |
| Job Category: |
Customer Service |
| Job Location: |
Limerick - Ireland |
| Job Description: |
Essential Duties and Responsibilities
٠ Provide customer service order taking to customers of the company.
٠ Answer calls and emails within department stated goals.
٠ Ensure 100% customer satisfaction on calls and emails.
٠ Escalate questions and issues to Customer Service Supervisor as required.
٠ Adhere to lunches/dinners and breaks schedules to ensure that queue and skill group coverage is maintained
٠ Perform other duties as determined by Customer Service Supervisor and Management.
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| Skills Required: |
٠ Multi lingual native language and English both written and spoken
٠ Computer experience:
o In-depth knowledge of Microsoft based programs
o Ability to type over 35 word per minute
o In-depth internet knowledge with an clear understanding of eCommerce and the digital delivery of software
o Demonstrated experience with online ordering processes
٠ Ability to work under time constraints
٠ Strong written and verbal communication skills
٠ Ability to perform well as a team member
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| Language Requirements: |
English-GoodOther: Finnish ( Fluent)
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| Employment Type: |
Full Time
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| Yearly Salary: |
22000 Euro
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| Posting Date: |
Nov 15 2007 |
| Education level required: |
High School
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| Experience (in years): |
Less than 1 Year |
| Company: |
Trusted Hands Services |
| Contact Name: |
Trusted Hands Services |
| Contact Phone: |
061 708245 |
| Contact Fax: |
061708245 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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