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| Company: |
Recruitspain |
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| Job Title: |
2nd Level Support Specialist |
| Job category: |
Information Technology |
| Job Location: |
Spain |
| Job Description: |
Our client is searching for an 2nd Level Support Specialist to be responsible for taking new applications developed by the software development team and managing the deployment of such into the various systems environments. Post testing and installation, this role is then responsible for ongoing 2nd level support, monitoring, and debugging, and escalation and management of issues through to 3rd level support and 3rd party vendors as required.
Accountabilities
Deployment Coordination
Assess new application packages received from software development to check they are complete, have the appropriate documentation and instructions, and complete code sets to ensure that they are suitable for deployment to any environment
Communicate and Coordinate (but not execute) the deployment schedules of application packages onto company systems to make them available for the end user
Monitoring & Troubleshooting
Monitor application health to ensure that installed applications continue to operate as required
Identify and react to problems with applications, undertaking root cause analysis and debugging to resolve issues where possible
For more serious problems, work with software development team and 3rd party vendors to determine fixes or develop patches to resolve application issues
Salary is £40k
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Skills Required:: |
Knowledge/Skills/Experience
• Role requires 3 years’ experience in the field of application development, preferably within a high volume transaction environment
• System knowledge of Windows 2003, IIS, MS-SQL Server, and Linux/UNIX is essential
• A b |
Language Requirements: |
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| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2007-12-18 |
| Level of Education: |
High School |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Recruitspain |
| Contact Name: |
Recruitspain |
| Contact Phone: |
0034952667986 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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