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| Company: |
Futurogroup B.V. |
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| Job Title: |
Technical Support Specialist |
| Employment Category: |
Support/Help Desk |
| Job Location: |
Amsterdam - Netherlands |
| Job Reference Number: |
A |
| Job Description: |
This position will be to join a Worldwide Managed Services Organization, and will be primarily based in Amsterdam. As part of this team you will be working in a fast paced environment where team work is essential. You will need a blend of solid technical experience and customer focussed knowledge. The team will be managing, remotely, the IT infrastructure for clients. Ideally you will have a background in hardware, software distribution, and good systems knowledge too. Preferably from a large enterprise environment.
Your responsibilities will include:
• Responsible for the total well being of the IT infrastructure (network and system devices) of a designated group of customers
• Supervise the junior/senior remote specialist in the incident management process of network and system devices of the customer IT infrastructure
• Responsible for the problem management of network and system devices of the customer IT infrastructure
• Responsible for all daily tasks required to provide a high performance, secure, and reliable internal IT infrastructure, needed to guarantee a high performance customer IT infrastructure.
Part of this role will be to help and guide into development of a global standard for servicing customers. The successful applicant will have ideas and expertise to add to this function and make it more efficient and effective going forward.
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Skills Required:: |
The successful applicant will have the following qualifications:
• MCSE, CCNA, and applicable education/certificates.
• Basic programming skills are a preference (visual basic/visual c)
• Understanding of Unix and Oracle is preferred
• Basic knowledge of Oracle is also preferable
• Basic knowledge of Remedy is preferable
• Solid MS Office suite essential, MS W2K server and workstation also
• English and Dutch language/writing skills.
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Language Requirements: |
English-GoodOther Languages: Very Good Dutch
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| Employment Type: |
Full Time
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| Yearly Salary: |
32400 Euro
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| Posting Date: |
Jan 09 2008 |
| Education level required: |
Unspecified
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| Experience in years: |
1 to 2 Years |
| Company: |
Futurogroup B.V. |
| Contact Name: |
Ralf Wunderlich |
| Contact Phone: |
+31 (0)20 520 7453 |
| Preferred Method of Contact: |
No Preference |
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