|
|
|
|
|
|
 |
Search jobs by location:
Austria, Belgium, China, Malaysia, Mexico, Netherlands, Qatar, Saudi Arabia, Singapore, Thailand...More locations »
Search jobs by category:
Accounting, Administrative, Advertising, Architecture, Banking, Beauty/Cosmetics, Biotech, Computer, Construction, Customer Service, Design/Multimedia, Education, Engineering, Information Technology, Sales...More categories »
|
|
|
|
|
|
|
|
| Company: |
Inspice |
|
| Job Title: |
Remote Software Technical Support |
| Job Category: |
Computer |
| Job Location: |
India |
| Job Ref. Number for your records: |
3265 |
| Job Description: |
Position: Software Product Technical Support
Inspice is a rapidly growing software company. We are looking for individuals to work in our Technical Support Department.
Must possess excellent customer service skills and experience, team player, ability to multi-task, strong organizational skills, detailed oriented, self motivated, excellent time management skills, and computer literate.
We offer competitive compensation and much more.
Job Description:
Provide superior customer service through identifying customer issues and clarifying through probing questions;
Take accountability to solve issues from beginning to end.
Experience and Qualifications:
* Minimum two years technical support experience;
* Ability to provide tech support via chat / email / phone.
* Excellent problem solving, communication and interpersonal skills;
* Flexibility to work shifts to meet customer demand;
* Familiarity with Window and Internet navigation;
* Ability to multi-task by navigating through several screens while at the same time speaking with the customer;
* Productively shares knowledge and opinions with others;
* Displays good judgment and composure under pressure;
* Deals with problem issues with a sense of urgency;
* Offers customer-focused solutions supported by facts, knowledge and experience;
* Presents information in a manner that addresses the needs of customers;
* Takes ownership for escalating issues in a timely manner to ensure customer needs are addressed;
|
| Skills Required: |
Education: training in computer science or technology
Note: Contract-to-permanent position.
Start immediately.
Telecommunting job,
Be able to use Skype. |
| Language Requirements: |
English-Very Good
|
| Employment Type: |
Contract
|
| Yearly Salary: |
Unspecified
|
| Posting Date: |
Feb 17 2008 |
| Education level required: |
Unspecified
|
| Experience (in years): |
1 to 2 Years |
| Company: |
Inspice |
| Contact Name: |
Inspice |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
|
|
|
| Jobseekers:73243 |
CVs:68506 |
Employers:8277 |
Jobs:19378 |
|
