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| Company: |
ChemPoint |
 |
| Job Title: |
Customer Solutions Specialist |
| Job Category: |
Customer Service |
| Job Location: |
Maastricht - Netherlands |
| Job Ref. Number for your records: |
CSSQ308 |
| Job Description: |
At ChemPoint, the success of our unique sales process is dependent on personal business relationships. The Customer Solutions Specialist serves a vital function in our Operations team, ensuring that our customers’ needs are met in an effective and efficient manner. Customer Solutions Specialists interact with many groups within and outside of ChemPoint while addressing critical customer requests. Our Customer Solutions Specialists build strong business skills, which can lead to advancement opportunities on our Marketing and Sales team.
•You will answer incoming phone calls, place customer orders, and consistently provide excellent service to our customers.
•You will follow and/or implement special instructions for various accounts and maintain accurate and up-to-date notation on all service incidents.
•You will create new ideas and effectively present useful suggestions for improvement of existing processes, and be ready to implement them.
•You will train and coach new team members as they are hired.
ChemPoint is an international company with customers throughout Europe. We speak a multitude of languages with our customers and as a result, we have a dynamic, multi-culture office environment that allows our employees to expand their language skills. |
| Skills Required: |
•University degree in business, science, or engineering, or similar.
•Proficient in Microsoft Office, including Outlook, Excel, and PowerPoint.
•A strong desire to grow your career into marketing and/or sales.
•Excellent written and verbal communication skills, including the ability to engage with a wide variety of personality types at various professional skill-levels.
•Language skills in at least one of the following: Spanish, German, French, Italian, and/or Turkish.
•High-energy level paired with curiosity and keen desire to learn and understand business issues in a dynamic, aggressively-growing company.
•Proactive, positive team player who is adaptable, flexible, and willing to take on new challenges and risks on a continual basis.
•Goal-oriented with entrepreneurial spirit, strong leadership skills, and decision-making abilities.
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| Language Requirements: |
English-Very GoodFrench-Very GoodGerman-Very Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
26100 Euro
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| Posting Date: |
Jul 24 2008 |
| Education level required: |
Bachelor
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| Experience (in years): |
Less than 1 Year |
| Company: |
ChemPoint |
| Contact Name: |
ChemPoint |
| Contact Phone: |
1-425-372-9041 |
| Contact Fax: |
1-425-372-9041 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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