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| Company: |
Cynosure Corporate Solutions |
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| Job Title: |
Support Manager |
| Employment Category: |
Computer |
| Job Location: |
Pune - India |
| Job Reference Number: |
SM001 |
| Job Description: |
At least 5+ years of experience in technical support
Candidate must have strong analytical and problem solving skills
Must possess good communication (verbal and written) and relationship management skills
Flexible and able to work in a fast-paced quick turn-around environment
Ability to work remotely from the technical development team
Experience with enterprise business applications is a big plus e.g. Contract Management, CRM, ERP etc.
Knowledge of case management solutions, defect tracking and other support processes is must
Display good team work an seeks to continually learn and improve skills
Ability to handle and effectively manage escalations
Strong technical background is must |
Skills Required:: |
must have strong analytical and problem solving skills
Experience with enterprise business applications is a big plus e.g. Contract Management, CRM, ERP etc.
Knowledge of case management solutions, defect tracking and other support processes is must |
Language Requirements: |
English-Very Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
Mar 28 2008 |
| Education level required: |
Bachelor
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| Experience in years: |
5 to 7 Years |
| Company: |
Cynosure Corporate Solutions |
| Contact Name: |
Cynosure Corporate Solutions |
| Contact Phone: |
9245705200 |
| Preferred Method of Contact: |
Phone |
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