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| Company: |
Spherion |
|
| Job Title: |
French Help Desk |
| Job Category: |
Customer Service |
| Job Location: |
Dallas - TX Texas - USA |
| Job Description: |
Bilingual French/English Help Desk Opportunities in Dallas!!
We are looking for talented individuals to join our call center at ACS!!
We are looking for reliable, dedicated Bilingual French /English Help desk Agents!!
Great Dallas location, right off of I-35 and Mockingbird!!
Our next class starts ASAP… interviews are happening now!!
Please contact us in order to set up an interview immediately if you are looking to make a positive career change!
This is a great opportunity to advance your career!! Don’t miss your chance to join the ACS Team!!
Listed below are the details, please contact me via email to schedule your phone interview and discuss next steps for this immediate hire opportunity. Finally, if this position is not a fit for you but you know someone who could benefit, please forward my contact information to them.
I look forward to talking to you soon.
Bilingual French/English Help Desk Agent
– 1(+) year(s) customer service or technical experience
– $13.60/hr and goes to $14.00 when perm!
– HUGE employee benefits
– Discounts/Medical/Dental/Vision/401K/ once you convert FT!!
– Must be flexible to work a set schedule including days, nights, mid-days, weekends and holidays.
Summary: Qualifies customers, utilizing technical and trouble shooting techniques, and processes help desk information to meet client’s needs.
Job Duties and Functions:
• Respond to a high volume of telephone inquiries about the company’s products or services by following standard scripts and procedures. Talks with customers by phone and receives information pertaining to restaurant IT/ computer systems.
• Solve customer issues.
• Processing the established daily metric, while maintaining an average talk time consistent with current business needs.
• Must meet Quality standards.
• Responsible for greeting customers and clients in a courteous, friendly and professional manner.
• Performs other duties as assigned.
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| Skills Required: |
Customer Service and Troubleshooting. |
| Language Requirements: |
English-Very GoodFrench-Very Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
29000 USD
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| Posting Date: |
Apr 02 2008 |
| Education level required: |
High School
|
| Experience (in years): |
1 to 2 Years |
| Company: |
Spherion |
| Contact Name: |
Spherion |
| Contact Phone: |
972-991-6800 |
| Contact Fax: |
972-991-2070 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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