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| Company: |
Adecco |
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| Job Title: |
1st Line Technical Support/Danish Speaker`s |
| Employment Category: |
Information Technology |
| Job Location: |
Glasgow - Scotland |
| Job Description: |
Great opportunity to Live and Work in Scotland: Monday – Friday Only
Position is on assignment at the Prestigious blue chip company based at Greenock. Full technical training given,as well as Adecco personal development.
Relocation Package available (Flights 10 nights Accommodation and Cash)
Department: Nordics technical support
Position:Technical Support Agent (Danish)
The Job
1st level customer support, handling both software and hardware issues for internal/external IBM clients.
Telephone and email support
Problem solving
Provide customer solutions by FOP (fix on phone), CRU (customer replaceable unit) CE (customer engineer onsite)
Maintain and adhere to work instructions within organisational objectives.
Work within SLA’S (service level agreements) to meet targets and deadlines
Any Other tasks as requested by manager.
Qualifications and skills:
Mandatory high quality written and spoken Danish and English
Proven experience in software & hardware packages
Proven high level of direct customer care skills
Good attitude towards self-teaching is an advantage
Call 01475 555028 or 07771503993
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Skills Required:: |
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Language Requirements: |
English-Very GoodOther Languages: Danish (Fluent)
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| Employment Type: |
Full Time
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| Yearly Salary: |
15000 GBP
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| Posting Date: |
Nov 05 2008 |
| Education level required: |
High School
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| Experience in years: |
1 to 2 Years |
| Job also available in: |
Greenock |
| Company: |
Adecco |
| Contact Name: |
Adecco |
| Contact Phone: |
01475 555028 |
| Preferred Method of Contact: |
No Preference |
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