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| Company: |
Quad Consultancy Limited |
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| Job Title: |
German Payments Executive |
| Job Category: |
Administrative |
| Job Location: |
Gibraltar - Gibraltar |
| Job Description: |
Our client is one of the world’s leading online gaming communities, as a German Payments Executive you will develop operations processes, resolve issues and ensure a smooth running service. In return, you will be rewarded with the chance to develop your career with this exciting brand.
Your main responsibilities as a Payments Executive will involve:
Requesting payments to customers and affiliates based on withdrawal requests.
Following up on requests pending due to missing information and other reasons.
Handling a wide variety of player queries via email and telephone regarding missing deposits, missing cash outs, depositing and withdrawing funds etc.
Liaising with various teams in Gibraltar, Bulgaria and India.
Analyzing individual situations and taking appropriate action to ensure that customer needs and internal policies are met.
Understanding and delivering service to agreed service levels.
Reporting Cashier malfunctions and general problems experienced by the customers.
Ensuring accurate documentation and confidentiality of customer information.
Contributing to process improvements.
Your skills and qualifications as a Payments Executive will ideally include:
English plus German is required to an advanced level.
The ability to perform well in a multi-task demanding environment.
Strong logical reasoning skills with an analytical approach.
Excellent communication and interpersonal skills.
Good Windows and Microsoft Office skills.
Basic knowledge of online money processing.
Bachelor’s degree or equivalent experience.
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| Skills Required: |
What we will be looking for in you:
A proactive individual with excellent communication and interpersonal skills who has a flexible approach to work and understands the importance of providing a professional service to customers.
Confident to make decisions with the ability to exchange, analyze, and interpret information. You will have a flair for influencing people and finding solutions in a fast paced environment as part of a team in a diverse cultural environment. You will possess logical reasoning skills with an analytical approach, and be willing to work shifts.
Our client offers great bonuses, healthcare, relocation and a very competitive salary.
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| Language Requirements: |
English-Very GoodGerman-Very Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
18000 GBP
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| Posting Date: |
Apr 24 2008 |
| Education level required: |
Unspecified
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| Experience (in years): |
1 to 2 Years |
| Company: |
Quad Consultancy Limited |
| Contact Name: |
Quad Consultancy Limited - Let Quad help you manage your career development |
| Contact Phone: |
00350 44987 |
| Preferred Method of Contact: |
No Preference |
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| Jobseekers:74525 |
CVs:68550 |
Employers:8481 |
Jobs:19213 |
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Language:english |
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