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| Company: |
European Resources Ltd. |
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| Job Title: |
Italian Passenger Sales & Service Agent |
| Employment Category: |
Customer Service |
| Job Location: |
Manchester - England - UK England |
| Job Reference Number: |
0704-8SG |
| Job Description: |
Italian Passenger Sales & Service Agent
Permanent position - Full time - 37.5 hours per week - Shift
Location: Wilmslow (near Manchester)
Salary: £15500 - £16000
£13,100 per year + language allowance £900 per year + meal allowance £480
In addition you will receive shift pay (approx £1000 - £1500 per year) and 1 week bonus ( Full one week bonus approx. £229).
Job Accountabilities:
Sales and Customer Service
Quote and sell airfares from the airline reservation system using the in-house quotation system
Change reservations and actively cross sell flights where services are full or unavailable.
Ensure a high standard of customer service is maintained at all times by identifying the caller's needs and offering the appropriate products and services.
The training for the above position is 4 weeks.
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Skills Required:: |
Previous experience within a Customer Service role.
Excellent telephone manner
Previous Travel and Call Centre experience is desirable.
Must be fluent in English and Italian
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Language Requirements: |
English-Very GoodOther Languages: Italian
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| Employment Type: |
Full Time
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| Yearly Salary: |
15500 GBP
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| Posting Date: |
Apr 29 2008 |
| Education level required: |
Unspecified
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| Experience in years: |
1 to 2 Years |
| Company: |
European Resources Ltd. |
| Contact Name: |
European Resources Ltd. |
| Contact Phone: |
0131 555 0284 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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