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| Company: |
Aktel |
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| Job Title: |
Female Executive/ Customer Service |
| Job Category: |
Customer Service |
| Job Location: |
Dhaka - Bangladesh |
| Job Ref. Number for your records: |
08#147 |
| Job Description: |
To handle all customer contacts (voice, SMS, email, IVR, post & fax) received, by maintaining quality of service and accuracy of information, as assigned
To analyze & rectify customer concerns using established procedures, while logging all complaints and queries received
To attend to the duties and responsibilities assigned of the Contact Center by following the assigned roster plan. |
| Skills Required: |
At least 1 year experience in telecommunication industry is preferred
Excellent communication skills (Bengali and English) with
strong interpersonal skills
Strong conceptual and analytical skill.
Good understanding of local marketing requirement along with
GSM / mobile technology.
Computer literate |
| Language Requirements: |
English-Very Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
May 10 2008 |
| Education level required: |
College
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| Experience (in years): |
1 to 2 Years |
| Company: |
Aktel |
| Contact Name: |
Aktel |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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