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| Company: |
Hyatt Hotels |
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| Job Title: |
Housekeeping Manager |
| Job Category: |
Hotel Industry |
| Job Location: |
Russia |
| Job Ref. Number for your records: |
HK001 |
| Job Description: |
Scope and General Purpose of Job:
To manage the department as a professional, efficient and flexible service ensuring maximum guest satisfaction in consistent with Hyatt International Standards, through planning, organizing, directing and controlling the Housekeeping operation and administration.
1. To ensure that the housekeeping department is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Minimum Standards
2. To assist in the implementation of a flexible employee base, with the right mix of Full Time and Part Time employees. To allocate employees over the Division based on established business levels for that day.
3. To assign responsibilities to subordinates and to check their performance daily.
4. To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.
5. To monitor service and rooms standards in all work place. To work with Front Office Manager, Laundry Manager and Room Service Manager to take corrective action where necessary.
6. To be available and on duty during peak periods (frequently opening and closing the operation).
7. To conduct frequent and thorough inspections together with the Assistant Managers in Housekeeping Department related to standard and cleanliness of the hotel.
8. To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
9. To ensure that all daily VIP rooms, Special request rooms, long stay guest room for arrivals are checked and in line with the standard set-up by the hotel.
10. To ensure that no defect or dirty rooms are sold to guest.
11 To work closely with Front Office and Engineering Department to ensure that rooms are blocked accordingly for maintenance
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| Skills Required: |
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| Language Requirements: |
English-GoodRussian-Good
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
Jul 07 2008 |
| Education level required: |
Tech School
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| Experience (in years): |
5 to 7 Years |
| Job also available in: |
The Location is Tajikistan and not Russian. Russia was selected due to non availability of Tajikistan on the list. |
| Company: |
Hyatt Hotels |
| Contact Name: |
Anjani |
| Contact Phone: |
00992 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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