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| Company: |
Milestone Technologies |
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| Job Title: |
Desktop Support Technician/Level 2 |
| Job Category: |
Information Technology |
| Job Location: |
Singapore - Singapore |
| Job Description: |
Job Qualifications
Experienced with escalating tickets to Level 3 when unable to resolve.
Ability to move tickets to other and categorize within the different fields of IT. (i.e. Network Support, Desktop Support, Server Support, etc.)
Skillful with troubleshooting and working with all Windows Operating Systems: XP, 2000 and 98.
Some familiarity troubleshooting and working with Linux operating systems.
Advanced understanding of troubleshooting networking and TCP/IP configurations with a network environment that has multiple VLANS.
Experience with hubs, switches and routers.
Able to troubleshoot, resolve, and provide resolution for issues.
Advanced understanding of software related issues with the Windows platform.
***** Fluent in English, Chinese-Mandarin is a plus ***** |
| Skills Required: |
Full-time position Immediately available!
Milestone Technologies, Inc. is looking for a Desktop Support Technician (Level 2) that will provide the escalated level of support for one of its clients. The Desktop Support Technician will work on-site at one of our clients facilities and provide support for hardware, software and applications as needed for corporate users in a hi-tech environment. The individual will be troubleshooting issues with all Windows Operating System and will need to poses the following qualifications and skills.
Familiar with vendor management regarding service parts and system RMAs.
MCSE certification preferred.
Must have worked in an exchange environment verses POP email environment.
Must be able to work in a fast paced environment and maintain a professional demeanor. Ability to work well under pressure and short deadlines.
Exceptional interpersonal, verbal and written communication.
Excellent organizational and time management skills.
Local candidates only
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| Language Requirements: |
English-Very GoodChinese-Very GoodOther: Mandarin
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| Employment Type: |
Full Time
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| Yearly Salary: |
Unspecified
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| Posting Date: |
Jul 15 2008 |
| Education level required: |
Unspecified
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| Experience (in years): |
No experience |
| Company: |
Milestone Technologies |
| Contact Name: |
Milestone Technologies |
| Contact Phone: |
510-651-2454 |
| Preferred Method of Contact: |
E-mail via Apply Online Box |
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Language:english |
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