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| Company: |
Swedish Recruitment |
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| Job Title: |
Customer Support Agent/German Speaking |
| Job category: |
Language/Multilingual |
| Job Location: |
Cork - Ireland |
| Job Reference Number: |
SR/KUND/GER |
| Job Description: |
Swedish Recruitment is an agency focusing on the European job market. We are working with market leaders in IT, Igaming and Travel and all positions mean that you will be working towards the German speaking market.
The Role:
Our Client is a multinational market leader in technology with offices around the world. They are now looking for a number of German speaking Customer Support Agents to join their multinational office in Cork, Ireland.
Successful candidates will be working as a first point of contact with the responsibility to make sure that customers receive a world class experience. Solving any customer service issue bye e-mail while escalating problems in accordance with company policies.
If you are a driven individual who is up for a challenge, we want to see your CV today!!!
Responsibilities:
Handle questions and issues from customers regarding any of the companys products or services.
Most questions will be non technical (for example billing related issues) but it is an advantage if you have a technical interest.
Escalate according to company regulations
To always make sure that customers receive the best possible service, a quality service within agreed timeframe.
Any other tasks requested by management. |
Skills Required:: |
You!
Are a positive person with strong analytical and communication skills
Have a minimum of 6 months customer service experience.
Must be detail oriented and self-motivated
Are social and function well within a team but are also able to work on your own
Realize that quality of service is important and always work hard to meed your goals and objectives
Are computer literate
Please forward your CV as soon as possible. We are looking forward to hear from you !!! |
Language Requirements: |
English-GoodGerman-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-09-10 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
Less than 1 Year |
| Company: |
Swedish Recruitment |
| Contact Name: |
Swedish Recruitment |
| Contact Phone: |
+4654211538 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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