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| Company: |
GXS Philippines Inc. |
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| Job Title: |
Technical Support Engineer's |
| Job category: |
Information Technology |
| Job Location: |
Makati - Philippines |
| Job Description: |
Qualifications:
- Graduate of any Computer Science or I.T related course
- Has knowledge/background in Unix
- Excellent communication skill both oral and written
- Has knowledge in software troubleshooting
- Has strong analytical/problem solving skills.
- Willing to work on U.S. Work hours (9pm-6am)
Brief Responsibilities:
- Acknowledge/Create/Issue/Close Problem Tickets
- Conduct Initial Investigation on client’s concerns
- Communicate to clients on updates to their requests and the like
- Directly troubleshoot issues relating to EDI
- Escalate complex issues to tier 2/3 supports
- Monitor alerts (connectivity related alert)
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Language Requirements: |
English-Very Good |
| Employment Type: |
Contract |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-09-16 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
No experience |
| Company: |
GXS Philippines Inc. |
| Contact Name: |
GXS Philippines Inc. |
| Contact Phone: |
6328595300 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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