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| Company: |
GXS Philippines Inc. |
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| Job Title: |
Customer Implementation Coordinator |
| Job category: |
Information Technology |
| Job Location: |
Makati - Philippines |
| Job Description: |
Qualifications:
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Effectively guide customers in case resolution, and/or perform troubleshooting and recovery procedures on various IT products using intensive environment setup and simulation.
Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Requirements:
Minimum 1 year work experience in providing customer/end-user or helpdesk technical support in IT, Telco, Support/BPO/Call Centers servicing IT customers
Intermediate knowledge of Microsoft Windows operating system technologies including installation, configuration, troubleshooting and server-client relationships, preferably with a similar background in Linux environment
Intermediate knowledge of gateway applications, such as firewalls, VPN, and router technologies including installation, configuration, administration and troubleshooting and EDI (Electronics Data Interchange is an added advantage) |
Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-09-16 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
GXS Philippines Inc. |
| Contact Name: |
GXS Philippines Inc. |
| Contact Phone: |
6328595300 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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