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| Company: |
SiSRA |
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| Job Title: |
IT Service Continuity Management Consultant |
| Job category: |
Information Technology |
| Job Location: |
Riyadh - Saudi Arabia |
| Job Reference Number: |
SiSRA-IT-SCMC-00101 |
| Job Description: |
Qualifications;
Bachelors Degree in math, software engineering or computer science, business administration. Other fields are possible given the knowledge and experience in IT Service Continuity Management.
- Excellent command of the English language, preference given to bilingual in Arabic and English. The candidate must have excellent presentation and communication skills.
- Must be ITIL Foundation Certified. Preference will be given to ITSM Manager`s or Practitioner`s in ITSCM, Availability, and Capacity Management certificate holders.
- Advanced knowledge in ITSCM specifically in business impact and risk assessments.
- Must have MS Office competency specially in Excel and Access.
- Must have broad knowledge of different platforms and technologies such as z/OS, Windows, Solaris, mainframe, SUN, IBM compatible, LAN/WAN, DBMS.
- Must have experience in ITSCM tools.
- Excellent ITIL knowledge specifically in IT Service Delivery Processes.
- Excellent documentation and planning skills.
Assignment Description;
- Business impact and risk assessments for IT services
- Development of IT service continuity strategy and plans
- Implementation of standby arrangements
- Development of recovery plans
- Implementation of risk reduction measures, development of procedures, conduct testing.
- Update process documents, template, forms, and policy
- Recommend and evaluate tools to support process
- Plan IT service improvement with SLM and Service Desk Managers.
- Coordination of ITSCM committee meetings, take minutes, follow up on actions.
- Owner of ITSCM homepage improvement.
- Design and implementation of ITSCM improvement plan.
- Transfer of ITSCM and skills knowledge to full time employees
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Skills Required:: |
Deliverables Or Expected Result;
- Business impact and risk assessment reports
- ITSCM strategy
- Requirements for ITSCM supporting tools
- Updates and enhancements to ITSCM homepage
- Awareness sessions, knowledge transfer plan, training plan for The Client personnel ITSCM training
- RFP(s) and proposal evaluation reports for implementing ITSCM measures
- Achievement of higher maturity levels in Itscm
- Itscm Kpis
- ITSCM Reports
- ITSCM Process Improvement Plan.
Experience;
At least 5 years of recent field experience in ITSCM role with preference in a government organization.
Other Special Requirement;
Two references from most recent employers
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Language Requirements: |
English-Very GoodOther: Arabic is a plus |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-07-24 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
5 to 7 Years |
| Company: |
SiSRA |
| Contact Name: |
Hasan Kaji |
| Contact Phone: |
+966533064046 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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