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| Company: |
Nationwide Talent Source |
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| Job Title: |
B2B Outside Sales - Meeting Consultant |
| Job category: |
Customer Service |
| Job Location: |
Boston - MA Massachusetts - USA |
| Job Reference Number: |
JB3252 |
| Job Description: |
Job Description
Meeting Consultant
Basic Function
Responsible for selling the Company’s conferencing solutions into assigned markets while supporting the Company`s goals and values; accountable for continual prospecting activities to include significant efforts in cold calling; place the highest priority on quality services and customer satisfaction ensuring the unique needs of the client are exceeded and a positive level of professionalism is presented at all times; maintain up-to-date knowledge on conferencing solution features in order to determine if which product and/or features are compatible with the prospect`s needs
Major Job Accountabilities
Sales Development Functions - Responsible for selling the Company’s conferencing solutions (e.g., web, video, phone, etc.) into assigned markets; develop and execute sales campaigns that target companies that have a need for conferencing solutions as well as business-to-business opportunities; track and analyze campaigns to determine results and effectiveness and recommend corresponding changes as needed to Sales management; accountable for continual prospecting activities to include significant efforts in cold calling; while supporting the Company`s goals and values; coordinate internal resources for sales presentations ensuring they are completed within established deadlines; conduct on-site client visits as necessary; support sales activities such as RFP’s and the development of their responses, proposal development and delivery of proposal presentations and materials for existing and new clients; maintain up-to-date knowledge on conferencing solution features in order to determine if which product and/or features are compatible with the prospect`s needs
Client Relations - Establish an excellent working relationship with clients, continuously striving to improve the business relationship and level of overall service provided; ensure the unique needs of the client are understood and identify improvements needed to enhance business relationships, increase revenue, and exceed the client`s expectations; perform quality review of services provided; review trends and customer complaints to evaluate efficiency of work flow and current methods and procedures; identify trends indicating the need to revise existing methods and procedures
Team Interfaces - Establish a good working relationship with team members and department contacts in order to maintain and continuously strive to improve the level of overall service being provided; assist with performing quality review of services being provided and department interactions by escalating work flow and communication issues to management staff to help identify trends indicating the need to revise existing methods and procedures; ensure quality of all written and verbal communication by reviewing issues and content with supervisor prior to distribution or call
Problem Resolution - Proactively oversee the activities involved in quality resolution of sales issues; escalate to supervisor any situation outside the employee`s control that could adversely impact the services being provided; ensure quality resolution and thorough and accurate documentation of client issues; provide analysis and feedback to management staff and appropriate departments regarding recurring problems, recommending improvements aimed at reducing future occurrences of problems; participate in creating, administering, and continuously updating procedures for resolution of all related issues
Related Duties as Assigned - The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties as required. Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above. Please contact your local Employee Relations representative to request a review of any such accommodations.
Reporting Relationships
Supervisor:
None
Subordinate(s):
None
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Skills Required:: |
KNOWLEDGE, SKILLS, AND ABILITIES
Incumbents will be expected to master the following knowledge, skills, and abilities to successfully perform this job.
Knowledge
Advanced knowledge of sales theories and techniques
Corporate and departmental operating policies and procedures
Project planning, estimating and scheduling methods
Report preparation methods and techniques
Principles and practices of customer service
Skills and Abilities
Manage multiple, concurrent tasks and meet strict deadlines
Excellent organizational skills
Excellent verbal and written communication skills
Establish and maintain cooperative working relationships
Strong prospecting, selling and closing skills
Deal tactfully and courteously with clients
Analyze problems, identify alternative solutions, and implement recommendations in support of goals
Minimum Qualifications
Applicants for this job will be expected to meet the following minimum qualifications.
Education
Bachelors degree from an accredited college or university with major course work in business administration, marketing or a related field preferred. Equivalent work experience in a similar position may be substituted for educational requirements.
Experience
2-5 Years of Business to Business Sales Experience
Other
Suite of office software packages
Additional Job information
Education Requirements
Degree Type Major/Degree Status
Undergraduate (Ba / Bs)
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Language Requirements: |
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| Employment Type: |
Full Time |
| Yearly Salary: |
45000 USD |
| Posting Date: |
2008-11-22 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Job also available in: |
New York, NY Job ID 3250
Minneapolis, MN Job ID 3251
Raleigh, NC Job ID 3256
Fargo, ND Job ID 3255
Parsippany, NJ Job ID 3253
Rochester, NY Job ID 3249
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| Company: |
Nationwide Talent Source |
| Contact Name: |
Nationwide Talent Source |
| Contact Phone: |
512-557-6212 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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