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| Company: |
Adecco Ireland Ltd |
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| Job Title: |
Dutch Speaking Helpdesk Support Specialist |
| Job category: |
Support/Help Desk |
| Job Location: |
Cork - Ireland |
| Job Reference Number: |
PC1L00047 |
| Job Description: |
About our client:
Our client is an international player in IT solutions with a dynamic network of people dedicated to providing innovative solutions across a broad range of business sectors.
About the job:
Job purpose
This role will provide resolution to Help Desk service requests within a timely manner and to demonstrate technical expertise and exceptional customer service skills.
Main responsibilities:
• Demonstrate and promote superior customer service in handling inquiries, problems, and complaints
• Interact with customers via telephone, e-mail, etc. providing technical support and problems solving abilities
• Analyze customer problems and formulate plans of resolution
• Assist in evaluating new products and technologies introduced at the helpdesk
Benefits offered:
• Health Insurance
• Training and Development
• Language Bonus
• Relocation Package
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Skills Required:: |
Skills required:
• Fluency oral and written in English and Dutch
• Previous Helpdesk experience and solid IT background
• Ability to work under pressure by handling multiple assignments simultaneously |
Language Requirements: |
English-Very GoodOther: Dutch |
| Employment Type: |
Full Time |
| Yearly Salary: |
19500 Euro |
| Posting Date: |
2009-04-27 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
Less than 1 Year |
| Company: |
Adecco Ireland Ltd |
| Contact Name: |
Adecco Ireland Ltd |
| Contact Phone: |
00353 1 633 6606 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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