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| Company: |
jaganathan |
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| Job Title: |
Desktop engineer |
| Job category: |
Information Technology |
| Job Location: |
India |
| Job Description: |
As a Desktop Support Engineer
― Resolved technical or service problems for over 10 customers daily.
― Trouble shooting of user hardware and software issues.
― Configuring and Troubleshooting Fax Problems
― Analyzed data to identify emerging support issues and trends.
― Physically and remotely configured, troubleshoot operating system to laptops and tablet PCs.
― Modified, uploaded, and deployed 100+ XP workstation images to desktop users
― Upgraded 20 + from previous version of Windows 98 to 2000 Professional
― Troubleshoot Failed Installation.
― Perform an unattended installation of Windows XP.
― Co-ordination to install 6 advanced labs in the Pondicherry Engineering College. The entire campus was linked with Ethernet backbone cat5e cable network, connecting all the department with internet facilities.
― Configured and troubleshoot TCP/IP setting on multiple computers to participate on the network
― Administration in Windows and Linux managing user accounts, group policies and distribution file systems, print servers.
― Configure, Manage Printer server and Print Jobs. Control access to Printer by using permission.
― Installed Client Operating System and Software‘¦s using Remote Installation Service.
― Manage backup procedures and recover from the backup.
― Accessing Client Monitor from Server using Remote Desktop Connection
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Skills Required:: |
As a System Engineer
― Maintained System and Network in Siemens on behalf of Suseel Support Services
― Installed, configured and maintained Windows 2000 upto 150 PCs in Registration Department.
― Installing, Configuring, Managing and Troubleshooting DNS, Active Directory and DHCP Services.
― Creating and Managing User and Group Accounts.
― Monitor, manage and troubleshoot access to files and folder in windows 2000 network. Assigning NTFS Permissions to files and folders.
― Assisted with setup and deployment of new workstations, software installations, and operating system upgrades. Added new user profiles for multi-user workstations.
― Configuration and administration of Servers (Web Application Server, ftp server, database server, print server, etc)
― Maintained file servers, ensuring efficient operation of data transfers and managing disaster recovery contingencies.
― Develop and implement plans for distributing Windows OS security patches, software upgrades, and system configuration changes in a methodical and seamless manner to avoid downtime in daily operations.
― Responsibilities included troubleshooting desktop and peripheral issues, assisting co-workers with hardware and software questions and problems, and deploying, moving, and setting up PC‘¦s when requested.
― Provided System Crash Recovery and Server Duplication.
― Troubleshooting system performance problems and worked with DBA staff to configure system hardware and software.
― Administered SQL Server 2000, Backup and Restoring, Troubleshooting and Monitoring
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Language Requirements: |
English-Very GoodHindi-GoodOther: tamil, telegu |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-11-27 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
jaganathan |
| Contact Name: |
jaganathan |
| Contact Phone: |
9994811640 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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