|
|
| Company: |
OCGConseil |
|
| Job Title: |
Senior Support Engineer |
| Job category: |
Information Technology |
| Job Location: |
Paris - France |
| Job Description: |
We are a recruitment agency that finds jobs for native French, fluent English and multi-lingual speakers.
Our customer allows international IT companies to assuring the optimal delivery of mission-critical networked services, applications and infrastructures.
Position Senior Support Engineer. This role is in France
Duties and responsibilities will include provision of technical support to customers to trouble shoot and resolve any problems. Be present and visible in the IT Service Desk and available to international users requiring technical assistance, respond to questions from callers.
|
Skills Required:: |
Experience working with complex systems and data:
Programming Knowledge (SQL, JAVA, HTML)
Oracle preferable
Strong UNIX skills
Experience of supporting Windows XP/2000/2003, Networking technologies (TCP/IP, SNMP, Proxy
),
Night/weekend work will be required (on-call rotation)
Desired skills/background:
Applicable university or college IT related degree or significant experience in IT systems support
Five to seven years experience of working in IT environment
Ability to manage a heavy workload and work under pressure
Strong customer service and teamwork mentality, friendly presence and helpful attitude
Good interpersonal skills and ability to work well with others in an international environment, ability to provide technical support over the phone, previous customer service experience strongly desired
Provision of timely, technical customer feedback
|
Language Requirements: |
English-GoodFrench-A littleSpanish-Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-12-05 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
5 to 7 Years |
| Company: |
OCGConseil |
| Contact Name: |
OCGConseil |
| Contact Phone: |
+33682105926 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
|
|
|
