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| Company: |
KG Search |
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| Job Title: |
Holiday Consultant's |
| Job category: |
Tourism |
| Job Location: |
Saudi Arabia |
| Job Description: |
Company: Confidential
Position Title: Manager, Holidays
Location: Riyadh, Saudi Arabia
Reports To: CEO
Description: The incumbent will plan, develop and execute Policies and Strategies to achieve objectives. Develop new source of business and introduce new Products/Principles and improve the earnings from GSAs. Develop a Long Term Strategic Plan and Annual Business Plan to grow, improve and monitor the progress of various activities under his/her jurisdiction and lead a strong and dynamic professional team. Appoint International Suppliers and Tour Operators and review their performance.
Responsibilities:
• Ensure accurate and valid hotel rates / holiday packages and clarify any discrepancies with respective suppliers / Airlines Fares and Taxes
• Timely reporting of all documents cash / exchange vouchers / hotel vouchers / other coupons and travel orders
• Identify and assess market requirement and develop sales and marketing policies
• Develop and expand leisure products continuously
• Monitor and assess profitability of each product / service
• Carefully study and assess the data gathered
• Ensure that a range of promotional material and sales aides are made available
• Establish and develop strong contacts with suppliers and tour operators
• Monitor Regional and International events and developments and assess and evaluate their impact
• Ensure that constantly assessments are made in regard to pricing policies and other terms of trade
• Introduce and implement proper internal reporting systems
• Review the performance including financial progress of GSAs
• Ensure comprehensive exchange of market information & statistics with the principle
• Maximize income from principles by introducing special promotional fares, discounts, and super commissions
• Achieve maximum sales volume and profitability by promoting GSA Airlines products
• Analyze and adopt technological improvements as appropriate to maintain the leading position in the industry
• Develop a customer loyalty program to retain clients in a profitable way
• Assess and acquire the senior management requirement of qualified professionals, provide training, guidance and moral support ensuring the pleasant operating environment is available at all time
• Ensure proper coordination with other divisions and regions to maximize internal business opportunities. Update staff with information of all product knowledge on a regular basis
• Attend to complaints and suggestions liaising with respective departments, Quality and other concern Manager per the documented procedure. Maintain agency and brand image
• Conduct customer feedback survey and ensure service excellence to win customer satisfaction & brand loyalty
• Maintain optimum utilization of all available resources, office discipline and adherence to company policies, procedures, Quality Management System, integrity and work ethics at all times
Qualifications: The individual should possess the following competencies: problem solving, technical skills, customer service, oral and written communication (English), team work, cost consciousness, ethics, self- motivated, planning/organizing, professionalism, quality, quantity, safety and security, attendance/punctuality, and dependability.
1. Graduate or equivalent discipline
2. Experience in profit centre management relating to logistics/distribution
3. Travel expertise in heading a holidays division or business unit
Relocation: YES; Visa and other formalities only
Travel: YES; 10%
# of Reports: Varying team of Holiday Consultants / Holidays Supervisors / Holiday Team Leaders |
Skills Required:: |
1. Graduate or equivalent discipline
2. Experience in profit centre management relating to logistics/distribution
3. Travel expertise in heading a holidays division or business unit
Relocation: YES; Visa and other formalities only
Travel: YES; 10%
# of Reports: Varying team of Holiday Consultants / Holidays Supervisors / Holiday Team Leaders
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Language Requirements: |
English-Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2008-12-19 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
No experience |
| Company: |
KG Search |
| Contact Name: |
KG Search |
| Contact Phone: |
000-000-0000 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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