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| Company: |
Milestone |
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| Job Title: |
Regional CAFM Support Specialist |
| Job category: |
Information Technology |
| Job Location: |
Espoo - Finland |
| Job Description: |
• Maintains relationships and regular communication with local key users to ensure process compliance as well as drawing and data accuracy
• Collects user issues and delivers resolution where possible. Enters Remedy tickets and tracks resolution by IT for more complex issues.
• Conducts training both formally via virtual and face to face training sessions and informally via impromptu Q&A with key users.
• Creates and maintains training materials, user guides and communications
• Identifies the necessary actions by key users to resolve discrepancies or improve data integrity where opportunities are highlighted by the Data Analyst
• Becomes involved with other stakeholders to obtain a comprehensive picture of changes taking place that could affect the building and space data in that region.
• Performs User Acceptance Testing as needed for system fixes and upgrades
• Works with the other Regional Support Specialists and the Program Manager to ensure consistent support services and processes across all regions.
• Answers questions, respond to customers and provides solid direction regarding problem resolution.
• Experience with any of the following global CAFM systems required: Archibus, Tririga, CenterStone, Bricsnet, Planon, FM:Systems, Famis; Manhattan Software, Accruent, Skire, BIG
Please send your resume and salary requirements
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Language Requirements: |
English-Very GoodOther: Finish |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-01-09 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
5 to 7 Years |
| Job also available in: |
Bangalore, Chennai, Mumbai, Gurgaon - India; Singapore |
| Company: |
Milestone |
| Contact Name: |
Milestone |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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