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| Company: |
The BPO Business Solutions |
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| Job Title: |
Team supervisor/team leader |
| Job category: |
Customer Service |
| Job Location: |
Quezon City - Philippines |
| Job Description: |
Resolve agent and customer issues
participate in new-hire interviews
conduct performance reviews and team meetings
perform the work of agents during peak periods
conduct monitoring and coaching sessions
coordinate with training and quality assurance to identify systematic quality-improvement opportunities
represent the team on special projects/initiatives |
Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-01-25 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
The BPO Business Solutions |
| Contact Name: |
The BPO Business Solutions |
| Contact Phone: |
(632)3857764 |
| Contact Fax: |
(632)4147892 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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