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| Company: |
Check Point Software Technologies Ltd. |
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| Job Title: |
Support Engineer |
| Job category: |
Support/Help Desk |
| Job Location: |
Tokyo - Japan |
| Job Description: |
Taking part in a high level technical services team, in a demanding high-tech environment.
•Provide reliable, responsive and appropriate resolutions to the most complex, critical and highest impact tickets related to Check Point products
•Replicating customer’s issues in-house
•High level troubleshooting
•Expertise in very complex scenarios
•Daily basis phone and email exchange updating the customer
•Account managing for high level profile big customers
•Strong focus on customer satisfaction
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Skills Required:: |
•Very high technical skills
•High level of Japanese & English- International customers
•Experience in working with TCP/IP, Layer 2-4
•High level of Networking, (Experience of developed network programming an advantage)
•Experience with Linux and other Operating Systems
•Experience in System and Helpdesk
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Language Requirements: |
English-Very GoodJapanese-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-01-29 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
Check Point Software Technologies Ltd. |
| Contact Name: |
Check Point Software Technologies Ltd. |
| Contact Phone: |
+813 5367 2500 |
| Contact Fax: |
+813 5367 2501 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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