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| Company: |
360training |
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| Job Title: |
Enrollment Specialist |
| Job category: |
Sales |
| Job Location: |
Manila - Philippines |
| Job Description: |
360training (Austin, TX) services over 1500 e-learning partners who together have trained more than 3 million users worldwide. Their integrated strategy of technology, content and service helps organizations and professionals in a wide range of industries best manage career, compliance and certification needs. Ranked as the 6th fastest growing tech company in the 2006 Deloitte and Touché Fast 50, 360training`s customers include industry leaders Guaranty Bank, IBC, Trammell Crow Company, Centex Homes, Duke Energy and more.
General Responsibilities:
Respond to inbound customer phone calls with
professionalism, care and urgency
Must achieve monthly sales quotas set by
management
Know features and benefits of our products and
services
Use training and educational materials to improve
sales skills
Focuses on delivering a positive customer
experience
Resolve complex customer issues
Interacts with sales group to solve business and
customer issues.
Work closely with the necessary resources to meet
sales objectives
Bilingual preferred (Spanish)
Must be available to work Mon- Fri 7:30am -7:00pm
(weekends as needed)
Receives general direction and is competent to
perform nearly all aspects of the job independently
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Skills Required:: |
Working knowledge of the Internet
Excellent knowledge of inbound sales contact
centers
Excellent dispute resolution skills
Excellent judgment & decision making ability
Capable of meeting productivity performance goals
Excellent analytical skills
Ability to anticipate clients needs
Excellent sales skills
Ability to positively adjust to a rapidly changing
environment
Proven ability to learn quickly
Excellent oral and written communication skills
Approaches work/responsibilities in a professional
manner
Please send applications to careers@360training .com |
Language Requirements: |
English-GoodSpanish-GoodOther: English, bilingual in Spanish preferred |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-03-09 |
| Level of Education: |
High School |
| Years of Work Experience: |
1 to 2 Years |
| Job also available in: |
Makati, Manila |
| Company: |
360training |
| Contact Name: |
Penny Wilson |
| Contact Phone: |
5125392727 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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