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| Company: |
NationStaff, Inc. |
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| Job Title: |
Risk Developer/Support Analyst |
| Job category: |
Information Technology |
| Job Location: |
Toronto - Ontario - Canada |
| Job Reference Number: |
2648-DBGP |
| Job Description: |
Excellent opportunity to join a top tier investment bank. The role will focus on the development and application support of a centralized risk/trading system.
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Skills Required:: |
Core Competencies
Technology
Middleware: Weblogic 8.1 to 10.3, general J2EE, Oracle Coherence, AutoSys scheduler
OS: Unix (Solaris) shell scripting, Windows
Database: Oracle 11, Sybase ASE, Sybase IQ, T-SQL
Client: Knowledge of Windows, Internet Explorer, HTML, Java plug-in
Understanding of Java 1.4, 1.5 or 1.6 programming, HTML, JavaScript, AJAX and XML
General
Well organized and methodical.
Ability to own issues through to completion
Willingness to do whatever it takes to resolve problems, including working outside of regular business hours.
Ability to troubleshoot technology and business problems under pressure.
Ability to provide delightful customer service.
Working knowledge of global capital markets; knowledge of fixed income products extremely desirable.
Working knowledge of risk metrics, valuations for fixed income products and/or derivatives extremely desirable.
Objectives
Provide day-to-day application support for proprietary Risk trading system
Where appropriate make code changes to resolve issues or engage other team members to proactively solve problems
Troubleshooting of data feed processes so as to ensure timely and accurate data in applications.
Provide email and telephone support to application customers.
Troubleshoot and minimize impact of system outages.
Maintain relationships with internal teams supporting upstream applications so as to proactively adapt to changes in data content or delivery.
Maintain relationships with infrastructure support groups to ensure smooth application of patches and handling of infrastructure maintenance.
Use technology to improve process
Maintain an issue log in JIRA to document system issues and solutions, and maintain the application support procedures section of the group Confluence site.
Liaise between clients, vendors and in house apps (front office, back office, middle office); escalate problems and make enhancement requests as necessary.
Analyze and identify areas for improvement, then propose and implement change.
Core Behaviors
Maintains a client first and customer service mentality.
Treats support incidents as a learning opportunity.
Strives to eliminate repetitive support incidents through improvements in process or escalation to developers.
Ability to remain focused in high-pressure situations.
Sense of urgency with an ability to prioritize.
Strong sense of accountability; pursues resolution aggressively.
Strong written and oral communication skills.
Ability to work collaboratively.
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Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
80000 USD |
| Posting Date: |
2009-05-05 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
NationStaff, Inc. |
| Contact Name: |
NationStaff, Inc. |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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