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| Company: |
My ePersona |
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| Job Title: |
Data Center Operations Manager |
| Job category: |
Computer |
| Job Location: |
Long Beach - CA California - USA |
| Job Reference Number: |
1 |
| Job Description: |
To submit your resume for this position, you must include BOTH your desired annual salary and current annual salary broken down between base + bonus! No Exceptions!
You must also include a short paragraph in the body of your email which briefly summarizes matches from your professional experience to the "Required Background/Experience" and "Major Pluses To Have" sections below. We appreciate your time in advance on this matter.
Note to H1-B candidates: You must be willing to transfer your H1. This is a full time, permanent opportunity. We cannot work through third-party contracting agencies holding your H1.
Local Candidates Only: You must live within commuting distance of Long Beach, CA
Summary
As Data Center Operations Manager, you will be responsible for planning and directing the activities of our Data Center operations, ensuring the availability, reliability, performance, security, and recovery of all our systems and networks. You will provide leadership, management, and oversight for the provisioning, implementation, support, and day-to-day operations of IT infrastructure resources, components, and services critical to the flawless operation of our multi-platform, 24/7 data centers.
Duties/Responsibilities
Manage regional and domestic teams of data center personnel to provide multi-level support to ensure timely issue identification, documentation, and solution
Provide direction to staff to support business strategies
Serve as coach and mentor for staff and provide continued development of IT infrastructure competencies
Delegate work to subordinates and ensure staffing levels are adequate at all times, including holidays
Monitor work quality of data center personnel
Establish and evaluate staff performance to stated goals, as well as monitor and appraise performance and professional progress of staff
Effectively track and ensure timely issue resolution
Effectively communicate with all levels of internal customers, including senior management
Establish quality standards and negotiate Service Level Agreements with IT and User departments
Ensure IT activities are SOX-compliant
Effective, timely, and meaningful management reporting on the status of performance metrics and outages, providing recommendations for improvement, as needed
Implement and document formal policies and procedures for problem management
Implement best practice methodologies to provide and improve data center support activities, and ensure data center staff takes advantage of industry best practices for optimal efficiency and impact
Build good working relationships with internal customers
Obtain a good understanding of all applications, equipment, and software being used throughout the organization.
Employee Benefits
We will transfer H1, TN-1, and TN-2 Visas for outstanding candidates.
Medical Benefits Aetna HMO and PPO Plans available to employee only, employee + 1, and family according to our contribution schedule.
Dental Benefits Aetna DMO and PPO Plans available to employee only, employee + 1, and family according to the firm`s contribution schedule.
Vision $20 co-pay/Lenses every year/Frames every other year as defined by VSP`s plan.
Leave Eligible for up to ten (10) days paid Leave in a 12-month period for an approved Medical Leave of Absence for employee only. In CA, employees may use up to ˝ of this time to attend to an ill child, parent, or spouse. Does not include Worker`s Compensation leaves.
Vacation Two weeks annually.
8-10% Bonus Based on performance
401k Eligible to join the plan during the first quarterly enrollment after a 60-day waiting period from date of hire. Can contribute from 2% up to 17% of base salary, not to exceed $15,000 or the IRS mandated limit.
Life Insurance Two (2) times salary up to $600,000 maximum coverage company-paid. Opportunity to purchase more through a voluntary life program.
Short-Term Disability California- eligible for State Disability. Paid time off coordinates with CA SDI.
Long-Term Disability Pays 60% of monthly base salary up to plan maximum after 90-day waiting period on an approved disability.
Flex Spending Plan Contribute pre-tax up to $5000 for Medical, $5000 for Dependent Care.
EAP Employee Assistance Program available to employee and family for counseling. 5 free visits per year.
Travel Accident Insurance A Use the Apply Online Box below benefit equal to two times annual salary up to $600,000 max. Offers other basic assistance while in a foreign country.
Other Compensated School Service, Tuition Reimbursement (funds established annually), Service Award Program, Product Purchases, and Paid Parking.
All applications for this position are accepted via email. You can begin the interview process or REFER someone you know by sending us your resume and your salary history. Once you have completed the interview, your information will be sent directly to the hiring manager for decisions on the next steps. Regardless of the outcome, My ePersona will keep you updated of your status by e-mail or phone.
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Skills Required:: |
You must possess the following qualities:
Strong interpersonal, communication, and presentation skills, both written and verbal
Demonstrated ability to establish and maintain effective working relationships with co-workers, senior management, and customers
Demonstrated ability to lead, train and motivate individuals to achieve individual, departmental, and company goals
Driven, success-oriented, and flexible team player who can juggle multiple and changing priorities in a collaborative, fast-paced environment
Excellent organization, project and time management skills
Demonstrated ability to promote teamwork and commitment to quality service and excellence throughout the organization
Willing to travel
Required Background/Experience
7+ years of experience directing and managing complex, multi-platform, 24/7 data center environments
Experience developing and implementing infrastructure technology strategies and business cases
In-depth knowledge of data centers, including environment controls, security systems, backup power systems, system monitoring, job automation, management policies and procedures, and physical organization
Operations experience with diverse platforms (UNIX, Linux and Windows), call center systems, and enterprise-level data storage and backup systems
In-depth knowledge of processes and procedures for IT change management, information security, and systems recovery
Thorough knowledge of current developments in the field of information technology and information systems
Major Pluses to have
Advanced Computer Science/Information Systems degree |
Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-05-11 |
| Level of Education: |
College |
| Years of Work Experience: |
7 to 10 Years |
| Company: |
My ePersona |
| Contact Name: |
My ePersona |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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