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| Company: |
Aditi Technologies |
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| Job Title: |
Support Engineer 3 (Active Directory) |
| Job category: |
Information Technology |
| Job Location: |
Irving - TX Texas - USA |
| Job Reference Number: |
ADITISE3LC1 |
| Job Description: |
Purpose: Position ID 9798-1:
A Support Engineer is responsible for providing high quality technical support for the assigned core technology and able to work on difficult customer issues. The right candidate will have a passion for technology and for helping customers. The role will solve complex problems involving broad, in-depth product knowledge. The role will drive all customer communication and keep the customer informed at all times, having always the customer satisfaction as the primary goal.
Responsibilities:
• Manage relationships with customers and partners ensuring consistently clear written communications including the documentation of incidents, demonstrating the effective resolution of customer’s issues
• Efficiently analyze problems and develop solutions to meet customer needs.
• Collaborate and communicate clearly and efficiently with fellow team members
• Learn to become familiar with technologies supported by the team and continually improve personal knowledge and skills.
• Support customers 24X7; you may be required to work outside the normal 9a-6p shift.
Qualifications Recommended:
A minimum of 3-5 years (required experience length varies on the candidate’s individual experience mix) of essential experiences are required. These experiences include:
• Good oral and written communications
• Strong analytical, problem solving and troubleshooting skills
• Exposure to working in a team environment
Windows Server 2000, 2003, 2008
Windows XP and Vista
Account Lockouts
Active Directory Replication
Account Lockouts
Active Directory Restore
ADAM
Active Directory Federation Services (ADFS)
Authentication and Authorization
Distributed File System Namespaces (DFSN)
Distributed File System Replication (DFSR)
File Replication Service (FRS)
Group Policy
Kerberos Double Hop
Lingering Objects
LSASS
Migration (ADMT/USMT/FSMT)
Offline Files and Folder Redirection
PKI and Certificate Security
Profiles
RODC
TS Licensing
W32Time
Winlogon and Interactive Logon
The required education is at least High School with a four year degree in Computer Science or Electrical Engineering being preferred. MCSE 2000, 2003; MCITP Server Admin or MCITP Enterprise Admin is a plus.
Thanks!
Sharath
Sharath Kumar
Lead - Recruitment
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Skills Required:: |
Windows Server 2000, 2003, 2008
Windows XP and Vista
Account Lockouts
Active Directory Replication
Account Lockouts
Active Directory Restore
ADAM
Active Directory Federation Services (ADFS)
Authentication and Authorization
Distributed File System Namespaces (DFSN)
Distributed File System Replication (DFSR)
File Replication Service (FRS)
Group Policy
Kerberos Double Hop
Lingering Objects
LSASS
Migration (ADMT/USMT/FSMT)
Offline Files and Folder Redirection
PKI and Certificate Security
Profiles
RODC
TS Licensing
W32Time
Winlogon and Interactive Logon |
Language Requirements: |
English-Good |
| Employment Type: |
Contract |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-05-29 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
3 to 5 Years |
| Job also available in: |
Las Colinas, TX |
| Company: |
Aditi Technologies |
| Contact Name: |
Aditi Technologies |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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