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| Company: |
Metro International |
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| Job Title: |
Service Desk Analyst |
| Job category: |
Information Technology |
| Job Location: |
Santiago - Chile |
| Job Description: |
The Service Support Analyst will support national websites on a global basis, ensuring that each regional editorial team benefits from a robust service that is delivered within agreed service levels.
The Latin American based operations will primarily support Latin America but will also pick up European support to enable a wider support window than is currently possible.
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Skills Required:: |
Essential
• Speak English
• Technical Service Desk experience
• Technical understanding of the Internet
Desirable
• Speak Spanish
• ITIL Foundation Course (Green Badge)
• ITIL Practitioner (Blue Badge)
• DNS Administration
• CMS experience
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Language Requirements: |
English-Very GoodSpanish-Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
38000 USD |
| Posting Date: |
2009-06-11 |
| Level of Education: |
College |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
Metro International |
| Contact Name: |
Metro International |
| Contact Phone: |
020 7016 1401 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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