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| Company: |
Aequor Technologies, Inc. |
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| Job Title: |
Laboratory IT Support |
| Job category: |
Information Technology |
| Job Location: |
Cambridge - MA Massachusetts - USA |
| Job Description: |
Aequor Technologies, Inc., is a financially sound IT Solutions and Staffing company with offices located across the United States and India. Aequor has helped clients in pharmaceuticals, media, life sciences, insurance and banking to achieve their business and IT solutions. Aequor Technologies, Inc. Is an affiliate of Aequor Healthcare Services, whose offerings include staffing services in nursing, physical therapists, occupational therapist and Locum Tenen. Staffing and Solutions are our business!
Our major pharmaceutical client with offices in 140 countries discovers, develops and successfully markets innovative products to prevent and cure diseases, to ease suffering and to enhance the quality of life.
Job Purpose
The ideal candidate will work with scientific researchers to provide support to the lab computing environment that demands uninterrupted service in the state-of-the-art biomedical research center located in Cambridge, MA.
The candidate would need to help build specialized computing platforms, install and configure scientific applications. Customize system configurations to meet and exceed scientific demands. Work closely with researchers to help them with laboratory auotmation and robotics.
Major Accountabilities
Build new PCs and workstations to custom specifications, integrate the hardware, install and configure the operating software and ensure visibility to the network in accordance with the security guidelines
Provide technical expertise for the planning and definition of new system requirements during the evaluation, selection and implementation of lab systems related to vendor supplied software packages/instrumentation systems
Workstation Image Customization and Support
Create, track and close service tickets while delivering an excellent customer service experience
Consult with customers in devising new and improved solutions to streamline and/or expedite the delivery of improved laboratory research and its supporting business applications and processes
Use scripting languages and web technologies to add IT value to challenges faced by the scientists
Researching / evaluating, architecting, testing, and (third tier) support
Investigating future software solutions
Ability to handle multiple tasks simultaneously and interact with key executives
Professionalism and confidence
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Skills Required:: |
Education / Experience
Minimum education/experience:
Bachelors degree in a scientific discipline, computer science, engineering or technology
3-5 years experience with troubleshooting and support for Windows and Linux systems
Scripting and/or programming skills for Automation Projects : experience with Visual Basic / VBScript, Java
Excellent customer interaction and service delivery skills
Good communication and interpersonal skills
Desirable education/experience:
Advanced degree in Engineering, Chemistry, Biology or related fields
Experience working in pharmaceutical, biotech, or life sciences industries
Scientific Instrumentation software application and system experience
Good understanding of hardware selection and configuration
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Language Requirements: |
English-Very Good |
| Employment Type: |
Contract |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-07-08 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
Aequor Technologies, Inc. |
| Contact Name: |
Aequor Technologies, Inc. |
| Contact Phone: |
732-494-4999 |
| Contact Fax: |
732-494-4888 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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