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| Company: |
Global Consulting & Services (GCS) Call Center |
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| Job Title: |
Call Center Quality agent |
| Job category: |
Quality Control |
| Job Location: |
Cairo - Egypt |
| Job Reference Number: |
509 |
| Job Description: |
Candidate shall have some experience or training from other call centers on monitoring and document any violation of agents calls.
Issue daily report, weekly, and monthly reports. Issue recommendations to improve agents quality such as re-training, others.
Help in training agents on common mistakes and how to avoid it.. Posses good personality
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Skills Required:: |
-Had a training or experience on call center quality monitoring & Analysis
-Honest person
-Good in MIcrosoft office
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Language Requirements: |
English-Very GoodArabic-Very GoodOther: Any additional language is a plus |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-07-13 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
Less than 1 Year |
| Company: |
Global Consulting & Services (GCS) Call Center |
| Contact Name: |
Global Consulting & Services (GCS) Call Center |
| Contact Phone: |
0225299842 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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