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| Company: |
International Application Solutions Pte. Ltd |
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| Job Title: |
Operations Analyst |
| Job category: |
Information Technology |
| Job Location: |
Singapore - Singapore |
| Job Description: |
Responsibilities:
Monitor, operate and provide 1st line support for all the Banks infrastructure and major applications. These include: Mainframe, Tandem, UNIX, Networks, Windows, AS400, and VMS platforms.
1st Line Support Level 1 Event management.
Handle all alerts and undertake initial incident classification and prioritization.
Carry out health checks and all other monitoring associated activities.
This position is on 6 months contract further renewable to 1year and further convertible to permanent completely based on performance. Overseas candidates are welcome to apply regardless of VISA status. |
Skills Required:: |
Essential:
Experience of working in an IT mainframe environment and be skilled in the techniques of operations analysis, operational design and operational acceptance testing
Experience of being involved in the development or implementation of several major systems
A minimum of 5 to 7 years IT experience gained across a variety of roles
Team management process, including scheduling, planning, monitoring, issue management
Change Management skills to search for ways of improving processes and deliverables embracing a change culture
Strong communication skills, both written and verbal
Problem Management skills (Familiar).
Technical Knowledge:
Can demonstrate a good awareness of the technical platforms.
Solid knowledge of all major components and support areas.
Competent in discussing technologies with escalation support teams.
Have a basic understanding and aptitude in day to day IT operations fundamentals, focusing on one or more of the following platforms:
Mainframe:
Basic MVS commands
Basic understanding of Tivoli Workload Scheduler (TWS), and commands in JES, DB2, IMS, CICS & Netview
Tandem:
Basic Tandem utility commands using SCF, Spoolcom, Tapecom, Peruse & TMF
Basic understanding of any of the following applications: Base24, Atlas, SMS (SWIFT Gateway), TACL programming and the use of EDIT/TEDIT, and batch processor Multibatch
UNIX:
Basic understanding of the different Unix systems: AIX, Solaris, HP-UX, Tivoli Workload Scheduler (TWS) & CRON, and databases
Windows:
Basic understanding of HP server based hardware, Citrix environment, Backup tools: BackupExec and HP Data Protector, and network troubleshooting |
Language Requirements: |
English-Good |
| Employment Type: |
ContractFull Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-07-19 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
International Application Solutions Pte. Ltd |
| Contact Name: |
International Application Solutions Pte. Ltd |
| Contact Phone: |
(65) 6840-5724 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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