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| Company: |
Optima Recruitment Europe |
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| Job Title: |
Customer Service Representative |
| Job category: |
Customer Service |
| Job Location: |
Brno - Czech Republic |
| Job Description: |
Non-Technical Customer Service Representative
(with English and Dutch language)
Location – Brno, Czech Republic
Our client prestigious International company operating in the sector of technologies,
wireless telecommunications networks, broadband Internet and other is looking
for suitable candidates for the position Customer Service Representative.
Overall purpose of position:
General responsibilities are to manage customer requests for repair (via telephone,
fax and email) and to manage problem cases from beginning to end. This includes
but is not limited to repair order (RMA) processing, customer support and customer
exceptions.
- Working in a multi-task environment
- Working within a team and with other teams within
achieve personal and company success
- Ability to take courses including aspects of sales support and customer
care to operational functions, and foreign languages.
Qualification, experience and expertise:
- Excellent English: speaking, listening, and writing skills
- Excellent Dutch Language Skill
- Any other language would be a big plus
- Aptitude for IT and computer systems (MS office in particular)
- High level of organizational skills
- Ability to work in a team (team player)
- Detail oriented personality
- Patient and understanding nature
- Able to work under pressure
- Experience of a call/support centre environment is a plus
-Understanding of excellent customer service
What we offer?
- A positive working environment with young and dynamic teams
- Competitive salaries and target driven yearly bonuses
- A structured career path with clearly defined progression
- Continuous free training and development
Employees benefits, such as:
- Free language courses
- 17.5 days of holiday
- Pension and Life Insurance
- Health benefits
This could be an excellent chance to gain international experience in Prague, if your profile match the criteria and you find this opportunity interesting please submit english version of your CV today
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Language Requirements: |
English-Very GoodOther: Dutch - very good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-07-24 |
| Level of Education: |
High School |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Optima Recruitment Europe |
| Contact Name: |
Optima Recruitment Europe |
| Contact Phone: |
+420224162700 |
| Contact Fax: |
+420224162709 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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