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| Company: |
Comodo |
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| Job Title: |
Validation Operator |
| Job category: |
Support/Help Desk |
| Job Location: |
Jersey City - NJ New Jersey - USA |
| Job Description: |
Validation Operator
Location:
Jersey City, NJ
Team:
Validation Operator
Job Overview:
This position is responsible for the day-to-day handling of all validation phone calls and e-mails of Comodo`s customer base. This includes verification of customer information. Assisting customers with documentation requirements In addition duties may also include
Main responsibilities will include working closely with Comodo`s customer base and sales department. This position is to provide outstanding professional service. The position requires a combination of technical, validation, organizational, and superior customer service skills. The successful candidate will have the ability to thrive in a start-up environment while applying your existing skill sets and train to increase your knowledge base. Shift work on a rotating basis and possible off hours.
Essential Functions:
Validation Operator
1.Handle day-to-day validation activities associated with maintaining Comodo`s customer base.
2.Assist customers with documentation requirements.
3.Validation of customer details prior to issuing SSL certificates or other products.
4.Assist in processing orders.
5.Assist in closing out opened tickets through follow-up with customers.
Benefits / Optional:
1.Medical
2.Dental
3.Vision
4.Paid Time Off
5.Numerous Holidays |
Skills Required:: |
Validation Skills
1.Excellent organizational skills
2.Strong Internet search skills
3.Very detail oriented.
4.Ability to Multitask.
Qualifications:
The ideal candidate will have demonstrated a strong background in customer interaction via phone and e-mail. Additionally, ideal candidates will possess excellent people skills. Strong communication and organization skills, with attention to detail and must be able to multi-task. Superior customer service and phone mannerism is required to handle support of Comodo`s customer base.
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Language Requirements: |
English-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-08-20 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Comodo |
| Contact Name: |
Comodo |
| Contact Phone: |
201-716-4487 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
| Preferred Candidates: |
USA only applications required, thank you. |
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