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| Company: |
Comodo |
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| Job Title: |
Farmer Care Team |
| Job category: |
Sales |
| Job Location: |
Jersey City - NJ New Jersey - USA |
| Job Description: |
Farmer Care Team
Date Posted: 8/13/09 Closing Date: 8/28/09
Job Title: Farmer Care Team Department: Inside Sales
Reports to: Kevin Deickmann, Director of Inside Sales Division: Comodo CA-UI
Duties
Call All New Direct and Retail SSL customers to make sure there have been
Are no Issues from the purchase of there Certificate
Offer installation to customers who have access to their own server if they are
Having problems installing there Cert-
Follow up with customers after the SSL has been installed and survey the customer
To uncover needs
Have a basic understanding of The Comodo Product Line-
Be able to have basic conversations with customers about Validation and the
Support process- |
Skills Required:: |
Requirements
Make a minimum of 80 calls per day/ average 4 hours plus of Talk time-
Have basic knowledge of Open Office/thunderbird
Sales force knowledge or experience (we can train them on this and Products)
Customer focus-Able to recognize and respond to customer needs; maintain a customer service focus and develop proactive solutions to customers’ issues.
Problem solving -Able to recognize problems and help identify solutions.
Personal Motivation - Able to display a positive attitude while meeting or exceeding the demands of a given situation, task, or performance standard.
Is able to communicate clearly, both written and in speech
Computer Skills:
Must have knowledge of Microsoft Word; Microsoft Excel; Salesforce and Internet
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Language Requirements: |
English-Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-08-20 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
1 to 2 Years |
| Company: |
Comodo |
| Contact Name: |
Comodo |
| Contact Phone: |
201-716-4487 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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