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| Company: |
Bally Technologies |
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| Job Title: |
Field Service Manager |
| Job category: |
Gaming |
| Job Location: |
Buenos Aires - Argentina |
| Job Reference Number: |
1596 |
| Job Description: |
We are currently seeking a Field Service Manager for our Buenos Aires, Argentina office to manage and coordinate field installations of Bally products and associated equipment.
Duties
The Field Service Manager will be responsible for planning, coordinating and managing field service personnel performing repair and maintenance, as well as software and hardware upgrades.
Job Summary:
This position performs functions to manage and coordinate field installations of products and associated equipment. Plans, coordinates, and manages both scheduled and unscheduled field maintenance, as well as software and hardware upgrades.
Essential Duties and Responsibilities:
Plans, directs and oversees field service and installation technicians
Provides on-site leadership, advice, and technical support when necessary
Coordinates with sales staff and casino personnel to determine installation requirements, and set installation dates and times
Maintains and coordinates Installation Calendar on a daily basis
Prepares and maintains documentation relative to field service
Coordinates with Warehouse and Installation Team personnel for the timely delivery of associated equipments
Prepares RMA reports as required
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Skills Required:: |
Qualification Requirements:
Training and/or Experience:
Three to five years experience supervising in a technical or service environment
Must be familiar with entertainment products and services (installation, repair and maintenance)
Knowledge, Skills and Abilities:
Capable of understanding all aspects of technical documents
Excellent mechanical assembly skills
Excellent interpersonal communication skills
Good management and organizational skills
Good computer skills including Word, Excel, and Access
Proficiency in English a must
Education:
Associate degree or higher in a technical field (electronics preferred) or equivalent training and experience
Working Conditions:
The work conditions are representative and typical of similar jobs in comparable organizations
Travel as needed, between 25-50% at times
Please note: By responding to this advertisement for employment, you understand that your resume is being reviewed by our corporate recruiters located in Las Vegas, Nevada. Thank you for your interest in Bally Technologies.
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Language Requirements: |
English-Very GoodSpanish-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-09-15 |
| Level of Education: |
College |
| Years of Work Experience: |
3 to 5 Years |
| Company: |
Bally Technologies |
| Contact Name: |
Bally Technologies |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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