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| Company: |
Super Religare Laboratories Limited |
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| Job Title: |
Customer Care Officer |
| Job category: |
Customer Service |
| Job Location: |
Dubai - UAE United Arab Emirates |
| Job Description: |
Handling Customer Queries.
Resolving Problem Samples.
Intimating the Client regarding Problem Specimens.
Replying to the Queries of Client/Sales Officers/Patient/Doctors through fax, telephone and Emails.
Co-ordinating with the internal department of SRL for solving patients problems, report status etc.
Accepting request for add-on & Cancellation of test
Delays/Test down information from Lab. Conveyed proactively to the Client/Sales Officers.
Documentation of Various queries, complaints received from clients, patients and doctors and doing follow –up for the same.
Documenting Delayed reporting of tests from the laboratory and providing analysis for the same. |
Skills Required:: |
Arab speaking candidates preferably with medical lab technology background and experience in healthcare industry will be preferred. |
Language Requirements: |
English-Very GoodArabic-Very Good |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-09-04 |
| Level of Education: |
Bachelor |
| Years of Work Experience: |
No experience |
| Company: |
Super Religare Laboratories Limited |
| Contact Name: |
Super Religare Laboratories Limited |
| Contact Phone: |
01142295332 |
| Preferred Method of Contact: |
No Preference |
| Preferred Language of Resume/Application: |
English |
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