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| Company: |
Antal International |
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| Job Title: |
Bulgarian or Romanian Customer Support Agent |
| Job category: |
Gaming |
| Job Location: |
Malta |
| Job Description: |
Customer Support Agent (CSA)
The role entails communicating and assisting customers via email, live support and phone in native language(s) and English.
The main tasks to be carried out are:
- To assist players via chat and email;
- Check player profile and transactions;
- Process some minor transactions;
- Extract reports on a day to day basis;
- Liaise with all Teams that form the operations;
- Translate newsletters, etc;
- Update website content
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Skills Required:: |
Requirements:
a. Native speakers of Romanian OR Bulgarian with the ability to translate from English to their native language(s).
b. Fluent in English, written and spoken
c. Computer literate: Excel, Internet and email applications
d. Some gaming experience, preferably in customer support |
Language Requirements: |
English-Very GoodOther: Bulgarian or Romanian |
| Employment Type: |
Full Time |
| Yearly Salary: |
Unspecified |
| Posting Date: |
2009-09-09 |
| Level of Education: |
Unspecified |
| Years of Work Experience: |
Less than 1 Year |
| Company: |
Antal International |
| Contact Name: |
Antal International |
| Contact Phone: |
0035627017052 |
| Preferred Method of Contact: |
E-mail |
| Preferred Language of Resume/Application: |
English |
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